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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
  • Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
  • Sexist, racist, homophobic, transphobic, ableist, or otherwise discriminatory jokes and language.
  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Virus? Spyware? Other?

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    #1

    Virus? Spyware? Other?

    I have a client with a Server and 8 workstations. 2 of the workstations are fairly new, 6 are not. Of the six, 3 have started having unusual symptoms. 4 days ago when the AlphaFiveV5 application was opened on the oldest machine, whe you click on a button to open another menu or a form window, nothing happend. If you left-clicked and held it for a few seconds, the second window might open behind the first, if it were another menu (several menu forms are identical in form, just do different operations). Regular forms like the order form or invoice form just would not open. The next day, a second of the older machines developed the same problem, and yesterday a third machine came down with the malady. So far the other 5 machines are un-affected. The second machine came down with the problem in the following manner. It was working fine until the user noticed that there were new Windows XP updates ready, so she installed them. After installation of the updates, this machine began having the problem described above. So I un-installed the updates, un-installed A5V5Runtime, then re-installed the runtime and the machine began working ok. So I then tried various combinations of un-installing W-XP updates and uninstalling-reinstalling of A5V5Runtime on the other 2 machines to no avail. Today the one machine that had started working after uninstalling the updates and had then worked ok all day yesterday, came down with the problem again. No, the W-XP updates WERE NOT re-installed on that machine. Of the five other machines that work ok, the 2 newer ones have had all updates installed and work fine. The other 3 have NOT had all of the updates installed, and they too work ok. I have, by the way, made sure to instruct users NOT to install updates.

    So, I am in a quandry. On the one hand, the problem seems to be related to the Windows updates, on the other hand, maybe not. I was thinking, possibility a virus or other program had made some sort of change in the Registry to cause the problem and on that one machine I was just lucky and the uninstallation reinstallation temporarily corrected the problem, and turning the machine off overnight and turning it back on the next day brought the problem back.

    If anyone has ever had anything like this happen, please help me out here.
    Thanks
    Jim
    Tags: None
    #2
    Re: Virus? Spyware? Other?

    Never have had that one, but sounds like a virus.

    Maybe others will have a thought.

    At the point you are at, I would clean the computers with something other than Norton and if that did not work, format and reinstall the original windows and alpha. I would really go further and do a line by line of the registry, files and folders, running processes, etc to see if I could find it first. If while your program is running, you can stop running processes and program starts working right, you have a good idea what is wrong.

    Dave
    Dave Mason
    [email protected]
    Skype is dave.mason46

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