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"License count exceeded" problem

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    "License count exceeded" problem

    Mr. Tom Cone has written:
    "I believe the license count exceeded issue is happening because when the system locks up it's not cleaning up after itself. When you start Alpha it increments the licensed user count. When the count exceeds the license you get the error. When the system closes normally the count of licensed users is decremented, but this isn't happening for you because of the lockups when your view changes. i.e. Alpha is crashing before the licensed users count can be decremented."
    This occurs on various computers for various (unimportant) reasons. I do not recall this problem in earlier versions? Any improvement possible?

    #2
    Re: "License count exceeded" problem

    Jay,

    You haven't stated whether or not your Alpha has crashed preceeding this event happening. Assuming it has, from my short experience with it happening to me due to some OnInit code that caused
    Alpha to crash and thus not decrement the MUF value, once I remedied this cause I have never had it happen again. So my suggestion is to try and find the offending code and if you fix it most likely your problem will go away.
    Mike
    __________________________________________
    It is only when we forget all our learning that we begin to know.
    It's not what you look at that matters, it's what you see.
    Henry David Thoreau
    __________________________________________



    Comment


      #3
      Re: "License count exceeded" problem

      Thanks, Mike. It seems to happen after almost any kind of Alpha "lock-up" or glitch, when we normally close Alpha and re-start. I do not recall this ever happening in versions prior to 8.

      Comment


        #4
        Re: "License count exceeded" problem

        Jay,

        Well as I am still using V5 and have experienced seemingly the same scenario as you I don't think it is a version specific problem. This and my previous post I know does not really help you much in determining your root cause, but know that it is something that can be fixed once the cause has been identified. My problem was fairly easy to figure out (a few hours!) as I knew about when it had first started happening. I simply took each form worked on since the onset and stripped them down to a basic form that was working and added parts back in until it failed again.

        I wish you luck and if you can narrow it down a bit and then post a sample DB I am sure someone or myself may be able to help find the problem...but as it stands, until the problem can be duplicated on demand it would be all guesswork.
        Mike
        __________________________________________
        It is only when we forget all our learning that we begin to know.
        It's not what you look at that matters, it's what you see.
        Henry David Thoreau
        __________________________________________



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