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Email Error 530...Using Gmail

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    #1

    Email Error 530...Using Gmail

    Hey there...I am in need of some help. I have a gmail account that I need to send/recieve mail from.
    The settings are as follows:
    Code:
    POP: pop.gmail.com
SMTP: smtp.gmail.com
Name: My Name
Email: My [email protected]
User: My [email protected]
Password: My Password

------

Under receiving:Use SSL

------

Under Sending:

Use same settings as my incoming mail server

Using TLS

------

Under Advanced:

SMTP Port: 587

POP Port: 995

Network Timeout: 60 seconds
    Gmail requests the following settings:
    Configuring other mail clients

    You can use the following information to configure POP with many mail clients. If you encounter difficulties, we suggest contacting your mail client's customer support department for further instructions -- we're not able to provide assistance with configuring mail clients not listed here.
    Incoming Mail (POP3) Server - requires SSL: pop.gmail.com
    Use SSL: Yes
    Port: 995
    Outgoing Mail (SMTP) Server - requires TLS: smtp.gmail.com (use authentication)
    Use Authentication: Yes
    Use STARTTLS: Yes (some clients call this SSL)
    Port: 465 or 587
    Account Name: your Gmail username (including @gmail.com)
    Email Address: your full Gmail email address ([email protected])
    Password: your Gmail password

    Please note that if your client does not support SMTP authentication, you won't be able to send mail through your client using your Gmail address.

    * Did you click 'Save Changes' after enabling POP in Gmail? To ensure that Gmail can communicate with your mail client, be sure to click Save Changes on the Gmail Forwarding and POP settings page.
    My account setting for POP forwarding is enabled and saved.

    When I test the account settings in Alpha I am presented with this error:
    ---
    Connect to Outgoing (SMTP) Server succeeded.
    ---
    Login to Outgoing (SMTP) Server succeeded.
    ---
    Test e-mail send failed:
    530 5.7.0 Must issue a STARTTLS command first h13sm412000wxd
    What have I missed...all thoughts are welcome....Thanks
    Tags: None
    #2
    Re: Email Error 530...Using Gmail

    I was trying again to get gmail to work with alpha 5 V8 and I am still getting the same error 530.
    Was wondering if you ever resolved the problem with this error message.

    Comment

      #3
      Re: Email Error 530...Using Gmail

      I wish i could report success...but i cannot. I tried and fought with this for hours to no avail...I believe it is some kind of internal error with alpha (or just lack of support for Gmail)

      I tried the email profiles with a third party email account and alpha was able to send and receive. I presume it is related just to Gmail...

      Perhaps someone from the wonderful alpha team could look into this...The spam features on Gmail make a great filter for a email system through Alpha...Id report this as a bug but am not sure how...

      Sorry to report failure...but i hope you can get a different solution to work if the team does not find a fix.

      James

      Comment

        #4
        Re: Email Error 530...Using Gmail

        James,
        Id report this as a bug but am not sure how...
        Simply go the the top menu of Alpha, choose help, then choose "send a bug report". Make sure you include a sample of what does not work with explicit instructions as to how to reproduce the problem. Just mentioning something on this board usually will not get Alpha's attention as they do not read all posts and cannot fix a bug they cannot reproduce easily espeically if they do not even know about it!!.
        Mike
        __________________________________________
        It is only when we forget all our learning that we begin to know.
        It's not what you look at that matters, it's what you see.
        Henry David Thoreau
        __________________________________________



        Comment

          #5
          Re: Email Error 530...Using Gmail

          Thanks for the clarification...I will do this asap...

          James

          Comment

            #6
            Re: Email Error 530...Using Gmail

            James

            I can confirm that the Alpha email client (tested in v8) SMTP for sending does not work for gmail accounts.

            I have just run into the same problem myself.

            N.B. The smtp server should be set for SSL and port 465, although if you use Incredimail, depending on the ISP you will need to use (sometimes) port 25 (default) with SSL.

            Chris
            If It Works First Time, There's Something Wrong!!!

            Comment

              #7
              Re: Email Error 530...Using Gmail

              It gets worse... after striking out with V8, I tried downloading V9 and using Gmail. Didn't get the same problem... Alpha V9 just wouldn't log into the SMTP side at all.

              I give up... deleted V9 from my system and called it quits. No more upgrades for me. After looking through the forums, I've come to the belief this is yet another bug that Alpha has pushed off to the next version, and it will probably turn up in V10. If the software can't be used as a total solution to communications with members of an organization, it's of no use to me. No more upgrades... too bad, been using Alpha since A4V3 and really enjoyed the trip up until now.

              Comment

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