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Thread: Needing copy of Activation code

  1. #1
    Member
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    Stephen Williams
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    Oakland, CA
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    Default Needing copy of Activation code

    I have been on hiatus and have two dead computers holding two activation codes. I have been sending in emails to customer support asking for copies of the activation codes and have not had any replies.

    I have got everything back in place but I need those activation codes as the trial period has expired. Am I supposed to pay $99 for a support incident for this?

    Version 7, purchased Oct 2005.

  2. #2
    "Certified" Alphaholic Mike Wilson's Avatar
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    mike wilson
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    Default Re: Needing copy of Activation code

    Quote Originally Posted by Stephen Williams View Post
    I have been on hiatus and have two dead computers holding two activation codes. I have been sending in emails to customer support asking for copies of the activation codes and have not had any replies.

    I have got everything back in place but I need those activation codes as the trial period has expired. Am I supposed to pay $99 for a support incident for this?

    Version 7, purchased Oct 2005.
    Stephen,
    If you purchased the V7, how does the "trial period" fit in?
    Mike W
    __________________________
    "I rebel in at least small things to express to the world that I have not completely surrendered"

  3. #3
    "Certified" Alphaholic DaveM's Avatar
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    Dave Mason
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    Default Re: Needing copy of Activation code

    I bet he reloaded the disks on new computers and needs his activation code.

    Why not call sales and I bet you get some help there.
    Dave Mason
    dave@aldausa.com
    Skype is dave.mason46

  4. #4
    Member
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    Stephen Williams
    Join Date
    Apr 2000
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    Oakland, CA
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    930

    Default Re: Needing copy of Activation code

    Quote Originally Posted by Mike Wilson View Post
    Stephen,
    If you purchased the V7, how does the "trial period" fit in?
    OOps. It's been a while... All fixed.

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