I am trying to use the Alpha Five built-in e-mail client and am having trouble connecting to my ISP, which is AT&T Worldnet. I called their customer technical support only to be told �Sorry, but we don�t support Alpha Five e-mail.�
So I did a Google search and found Microsoft Office has a guide available online called �Use Outlook with AT&T Worldnet.� Following the instructions (�When using another internet service such as at the office or an airport internet kiosk�), I was able to successfully configure Microsoft Outlook to send a test email from Outlook to my ATT account using my hotel�s internet connection. The Outlook message was "Congratulations. All tests completed successfully". I logged onto ATT's internet page to check my email, and the test email was waiting there!
OK, now that I know I have settings that work, it should be trivial to configure A5V9's built in email client. But no matter what settings I make the only message I receive is:
Connect to Outgoing (SMTP) Server failed:
The hostname might be incorect or the server may be down.
Socket timeout reading data. No data was available to read within the timeout interval.
Through process of elimination I found that I need to select SSL for both incoming and outgoing emails. That reduces the error list to the single error above.
I've reproduced my settings below. Can anyone suggest why they work fine with Outlook 2003 and why Alpha Five is choking? Or are any forum members using ATT Worldnet who could check their settings. My forum search shows that users had problems with ATT four or five years ago, that apparently have been resolved.
Microsoft OUTLOOK 2003 settings
User information
User name: Robert W. McGaffic
E-mail address: [email protected]
Logon information
User name: rmcgaffic
Password: ********
Server information
Incoming POP3 ipostoffice.worldnet.att
Outgoing SMTP imailhost.worldnet.att
Outgoing server
(X) My outgoing server requires authentication
Connection
(X) Connect using Internet Explorer
Advanced
POP3 port: 995
(X) This server requires an encrypted connection (SSL)
SMTP port: 465
(X) This server requires an encrypted connection (SSL)
Alpha Five V9 settings:
Account
POP: ipostoffice.worldnet.att.net
SMTP: imailhost.worldnet.att.net
Your name: Robert W. McGaffic
Your email: [email protected]
User name: rmcgaffic
Password: ********
Receiving
Use secure connection: SSL
Sending
SMTP Authentication method: Log on using settings below
User name: rmcgaffic
Password: ********
Use secure connection: SSL
Advanced
SMTP port: 465
POP port: 995
I've tried all four SMTP Authentication methods without success:
1. Outgoing serves does not require authentication
2. Use same settings as my incoming mail server
3. Longon using settings below
4. Logon to income mail server before sending mail
Thanks,
Bob McGaffic
Pittsburgh
So I did a Google search and found Microsoft Office has a guide available online called �Use Outlook with AT&T Worldnet.� Following the instructions (�When using another internet service such as at the office or an airport internet kiosk�), I was able to successfully configure Microsoft Outlook to send a test email from Outlook to my ATT account using my hotel�s internet connection. The Outlook message was "Congratulations. All tests completed successfully". I logged onto ATT's internet page to check my email, and the test email was waiting there!
OK, now that I know I have settings that work, it should be trivial to configure A5V9's built in email client. But no matter what settings I make the only message I receive is:
Connect to Outgoing (SMTP) Server failed:
The hostname might be incorect or the server may be down.
Socket timeout reading data. No data was available to read within the timeout interval.
Through process of elimination I found that I need to select SSL for both incoming and outgoing emails. That reduces the error list to the single error above.
I've reproduced my settings below. Can anyone suggest why they work fine with Outlook 2003 and why Alpha Five is choking? Or are any forum members using ATT Worldnet who could check their settings. My forum search shows that users had problems with ATT four or five years ago, that apparently have been resolved.
Microsoft OUTLOOK 2003 settings
User information
User name: Robert W. McGaffic
E-mail address: [email protected]
Logon information
User name: rmcgaffic
Password: ********
Server information
Incoming POP3 ipostoffice.worldnet.att
Outgoing SMTP imailhost.worldnet.att
Outgoing server
(X) My outgoing server requires authentication
Connection
(X) Connect using Internet Explorer
Advanced
POP3 port: 995
(X) This server requires an encrypted connection (SSL)
SMTP port: 465
(X) This server requires an encrypted connection (SSL)
Alpha Five V9 settings:
Account
POP: ipostoffice.worldnet.att.net
SMTP: imailhost.worldnet.att.net
Your name: Robert W. McGaffic
Your email: [email protected]
User name: rmcgaffic
Password: ********
Receiving
Use secure connection: SSL
Sending
SMTP Authentication method: Log on using settings below
User name: rmcgaffic
Password: ********
Use secure connection: SSL
Advanced
SMTP port: 465
POP port: 995
I've tried all four SMTP Authentication methods without success:
1. Outgoing serves does not require authentication
2. Use same settings as my incoming mail server
3. Longon using settings below
4. Logon to income mail server before sending mail
Thanks,
Bob McGaffic
Pittsburgh
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