Alpha Software Mobile Development Tools:   Alpha Anywhere    |   Alpha TransForm subscribe to our YouTube Channel  Follow Us on LinkedIn  Follow Us on Twitter  Follow Us on Facebook

Announcement

Collapse

The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
  • Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
  • Sexist, racist, homophobic, transphobic, ableist, or otherwise discriminatory jokes and language.
  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
See more
See less

4 reproducible bugs in latest version of alpha five

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    4 reproducible bugs in latest version of alpha five

    v9 B 1847, sysaddins B 3216

    I already submitted the bug reports but never heard anything back

    Open up alphasports database, exit alphasports, click the forms tab on the AlphaSports.adb: Control Panel, click invoice, click design, click print preview, click exit preview, click print preview… nothing happens. It won’t do a print preview again unless you save it.

    Open up alphasports database, exit alphasports, click the code tab on the AlphaSports.adb: Control Panel, press new, press menu, press form view menu, delete the help part of the menu, click save, name it “bug”, click okay, click close… the new menu “bug” you just saved does not appear in the code window.
    It will however appear if you create a new toolbar and then save that for some reason.

    Previous & Next record button not working sometimes…
    Open Alphasports, press products, press the detail tab, press review sales for this product, press the next record button… nothing happens. Press the previous record button… nothing happens.
    Press the design button, then press the form view button, press the next record button, now they work.

    Goto record feature is easily broken in the find customer feature of alphasports…
    Open AlphaSports, click Customers, click find customer, click a record, click goto record… it goes to the correct record. Click in the customer id box, type a number like 27, hit enter (it doesn’t go to record 27 like one would think, it just makes it display the same record which was there before), click find customer again, click a record, click goto record, error…
    “Script:UI_MODELESS_DLG_BOX::Customer_Information@:Find Customer: Progre line: 37 t.fetch_goto(FindRecNoForCustomerID(vCustomerID)) Command does not work in change or enter mode.”
    Last edited by stickman; 11-19-2008, 04:43 AM.

    #2
    Re: 4 reproducible bugs in latest version of alpha five

    (1) Open up alphasports database, exit alphasports, click the forms tab on the AlphaSports.adb: Control Panel, click invoice, click design, click print preview, click exit preview, click print preview… nothing happens. It won’t do a print preview again unless you save it.

    (2) Open up alphasports database, exit alphasports, click the code tab on the AlphaSports.adb: Control Panel, press new, press menu, press form view menu, delete the help part of the menu, click save, name it “bug”, click okay, click close… the new menu “bug” you just saved does not appear in the code window.
    It will however appear if you create a new toolbar and then save that for some reason.

    (3) Previous & Next record button not working sometimes…
    Open Alphasports, press products, press the detail tab, press review sales for this product, press the next record button… nothing happens. Press the previous record button… nothing happens.
    Press the design button, then press the form view button, press the next record button, now they work.

    (4) Goto record feature is easily broken in the find customer feature of alphasports…
    Open AlphaSports, click Customers, click find customer, click a record, click goto record… it goes to the correct record. Click in the customer id box, type a number like 27, hit enter (it doesn’t go to record 27 like one would think, it just makes it display the same record which was there before), click find customer again, click a record, click goto record, error…
    “Script:UI_MODELESS_DLG_BOX::Customer_Information@:Find Customer: Progre line: 37 t.fetch_goto(FindRecNoForCustomerID(vCustomerID)) Command does not work in change or enter mode.”
    (1) Yes, this sequence misbehaves as you say. The printing of forms is not supported well in Alpha Five. Some forms won't print at all. I suspect that very few people try to print (or preview) a form while it's in design mode, so hopefully this issue won't affect very many folks. Use the report engine to produce printed output from your database.

    (2) This is working as designed. You misunderstand the purpose of the Refresh button on the Control Panel. Click the Refresh button on the control panel to add your new menu to the list on the code page of the control panel. If you wish the CP to be automatically updated you can change the "setting" for automatic control panel refreshes. It's a user preference in the settings dialog, available from the VIEW menu of the control panel. (click the "advanced" entry in the miscellaneous preferences list)

    (3) This is not a bug. You misunderstand the script that is run by the "Review Sales for this Product". It does not open the called form ("Review of Sales") and then move the record pointer to the desired product. Instead, it loads the called form and then runs a base query to filter the products that can be displayed through the form (before the form is shown to the user). This limits the display in the called form to the single desired product of interest. The navigation buttons fail to work because the form can only display the one record (because the base filter is in effect). You would see the same result if you embed a filter expression in the properties of a form layout if there is only one record that meets the form's filter criteria. Furthermore, notice what happens if you move focus into the embedded browse of the called form. Now the navigation buttons on the toolbar are active. The browse is not based on the filtered products table so you can navigate among the related child table records.

    (4) This is a small scripting error in how the "Find Customer" button is programmed. It's not a bug in Alpha Five itself. The "Find Customer" button on the Customer_information form should be disabled when the form is in ENTER or CHANGE mode. However, your post suggests you are misunderstanding how Alpha Five's forms work and the purpose of the "Find Customer" button. This button runs a script that displays a dialog which can then be used to fetch a desired record. The button's script has nothing to do with the objects on the form that display field values from the Customer table. The fields on the form are bound to the underlying table. When you type a different number in the customer_id field on the form, you're CHANGING the customer_id for the displayed customer. It's a mistake to think you can navigate to a different record by filling in a different customer_id field value using this form.

    -- tom

    ps. Alphasports is a desktop application. You've posted your message to the wrong forum, since this forum is for web server applications. You'll get better exposure if you post to the correct forum.

    Comment


      #3
      Re: 4 reproducible bugs in latest version of alpha five

      "You've posted your message to the wrong forum"
      oh dang, I just noticed. sorry.

      "(2) This is working as designed. You misunderstand the purpose of the Refresh button on the Control Panel. Click the Refresh button on the control panel to add your new menu to the list on the code page of the control panel. If you wish the CP to be automatically updated you can change the "setting" for automatic control panel refreshes. It's a user preference in the settings dialog, available from the VIEW menu of the control panel. (click the "advanced" entry in the miscellaneous preferences list)"

      Thanks for telling me about the refresh button, I didn't know it was there or about that setting. When you create a toolbar and save it, they must have programmed in a thing where the control panel is refreshed and did not enter that into the code for when you save a menu. that would explain this behavior.

      as for your reponse to 3 & 4, I understand what is going on now, thanks.

      What I gather from your reply is that I didn't really find bugs with alpha 5, but rather some design issues in the alphasports demo. As I was going through the video tutorials I just kept running into all these issues/problems and when you're learning new software it is hard to know the difference between what is a bug or a design problem or if you're just not doing something quite right, and knowing what should happen opposed to what does happen. knowing why alphasports was behaving like it did is helpful because I can take educated guesses about the behaviour witnessed in other parts of Alpha5 to determine if it is something I can do something about/fix/change or not.

      Comment


        #4
        Re: 4 reproducible bugs in latest version of alpha five

        Thanks for telling me about the refresh button, I didn't know it was there or about that setting. When you create a toolbar and save it, they must have programmed in a thing where the control panel is refreshed and did not enter that into the code for when you save a menu. that would explain this behavior.
        I can see how inconsistent behavior would be confusing.

        Most prefer to leave the "automatic refresh" setting on "No", because "Yes" slows things down as the CP keeps checking for changes on its own.

        What I gather from your reply is that I didn't really find bugs with alpha 5, but rather some design issues in the alphasports demo.
        For item (3) in your list, it's working the way many would design an app for their end users. The called form is "prefiltered" on purpose, to prevent the user from being able to navigate to different product table records. If the designer wanted to permit navigation, the called form wouldn't be prefiltered. It would be opened, and then the record pointer would be moved. Either approach is fine, depending upon what your design requirements are.

        For item (4) in your list, I agree. The "Find Customer" button could be improved by putting this simple code at the beginning of its OnPush script
        Code:
        mode = parentform.mode_get()
        if mode = "CHANGE" .or. mode = "ENTER"
           msgbox("oops","You must save or cancel your pending edits first.")
           end
        end if
        -- tom

        Comment


          #5
          Re: 4 reproducible bugs in latest version of alpha five

          Tom,

          On Item# 3:

          I don't understand why the previous record and next record buttons would be on this form if they cannot be used there? Is that a design error in AlphaSports?

          Regards,

          Scott

          Comment


            #6
            Re: 4 reproducible bugs in latest version of alpha five

            Scott, you seem to be be overlooking the fact that the toolbar navigation buttons can be used to navigate through the records in the embedded browse object.

            Maybe it's me but the fact that navigation buttons do not permit you to move to a different product when the form is prefiltered down to a single product record is pretty easy to figure out. After all you only get to this form if you've selected a previous option to "Review sales for this Product". I think most designers would figure their end users would not expect to be able to see sales for other products while using the called form. -- tom

            Comment


              #7
              Re: 4 reproducible bugs in latest version of alpha five

              Tom,

              Maybe I'm doing something wrong, but with the Product Sales Reveiw displayed for "P001", 5 records are displayed in the embedded browse. When I push the
              next record or previous record button, nothing happens. What is supposed to happen when I click on them on this form?

              Regards,

              Scott

              Comment


                #8
                Re: 4 reproducible bugs in latest version of alpha five

                Scott, yes, you are doing something wrong.

                In order to navigate among the records displayed in the embedded browse the browse must have focus. Click any row in the browse. Then your toolbar navigation buttons will work just fine. This is how forms that are based on sets of tables work in Alpha Five. The toolbar navigation buttons are context sensitive. If focus is on a field in the parent table, and there's only one record in the "prefiltered" display, they can't navigate anywhere. Otherwise, they navigate among "parent" table records.

                On the other hand, if focus is on a row in the embedded browse (displaying linked child table records) the toolbar navigation buttons will move through the linked child table records, without changing the record pointer in the parent table.

                If this isn't clear, spend some time with the default form for a set containing a single one-to-many child table. Apply some filters, watch how the navigation buttons behave.

                Comment


                  #9
                  Re: 4 reproducible bugs in latest version of alpha five

                  Originally posted by Scott_Walker View Post
                  On Item# 3:

                  I don't understand why the previous record and next record buttons would be on this form if they cannot be used there? Is that a design error in AlphaSports?
                  Personally, I believe the "Product Sales Review" form should be opened as a modal dialog. This would disable the toolbar and menu above. If really needed, I would add scroll buttons to the form in order to move the browse pointer. By using a modal dialog, the user quickly realizes that they are viewing only the single record. Because dialogs disable the toolbar & menubar by default, the user can't be confused (at least not for long), and come to realize that they are limited to this one product record.
                  Peter
                  AlphaBase Solutions, LLC

                  [email protected]
                  https://www.alphabasesolutions.com


                  Comment


                    #10
                    Re: 4 reproducible bugs in latest version of alpha five

                    Tom,

                    I am not talking about the toolbar navigation buttons. Those work exactly as you describe.

                    I am talking about the next record/previous record buttons on the form (near the retail price field). They don't work, unless you do what the original poster said.

                    Regards,

                    Scott

                    Comment


                      #11
                      Re: 4 reproducible bugs in latest version of alpha five

                      Originally posted by Scott_Walker View Post
                      I am talking about the next record/previous record buttons on the form (near the retail price field). They don't work, unless you do what the original poster said.
                      Those shouldn't be there if you are limited to viewing a single record.
                      Peter
                      AlphaBase Solutions, LLC

                      [email protected]
                      https://www.alphabasesolutions.com


                      Comment


                        #12
                        Re: 4 reproducible bugs in latest version of alpha five

                        Scott, what we have here is a misunderstanding. I've been talking all along about the toolbar navigation buttons. I agree that it makes little sense to put navigation buttons in the form layout itself if the only time the form is opened in the app is when it's been prefiltered to a single record. Perhaps the person who designed the form wanted to use it elsewhere in the app, unfiltered? Sorry for the confusion. -- tom

                        Comment


                          #13
                          Re: 4 reproducible bugs in latest version of alpha five

                          Peter, I agree. The design could be improved.

                          Comment


                            #14
                            Re: 4 reproducible bugs in latest version of alpha five

                            Tom,

                            Not a problem. There are so many ways to do the same thing that some level of confusion is almost inevitable.

                            Peter,

                            Thanks for your reply.

                            Without you guys helping, I would not have a chance at mastering this stuff. I really appreciate all the help.

                            Regards,

                            Scott

                            Comment

                            Working...
                            X