I�m pulling my hair out over Alpha Five.
I�ve been with the program since V5 days. Paid for all the upgrades, bought a few extras too.
I�m not a professional coder, nor developer. I have a �real world� business to run.
Getting help and support for Alpha Five has never been easy. You have two options � post a question here, and likely as not, it won�t get answered. Be persistent, bump it up a lot, and then you�ll get some kind of attention. It will in all likelihood take a few days.
The other option is to pay for quicker support �but at $499 a pop, my business won�t stand that kind of �support� for too long.
What I�m saying is �there is a huge, gaping hole in the support spectrum here.
I finally thought had our accounting package working pretty well. Now, after upgrading to the very latest version, buttons that used to work don�t any longer. Meaning, see attached screen shot, that our accounting cannot happen until this is fixed. And � separately - our contacts program has also stopped working with Exchange server. Absolute nightmare, actually.
Now, you professional coders and developers out there may not think this is such a bit deal... maybe you�ve got workarounds, hacks, special access, whatever.
All I know is � I have a business to run, and Alpha Five is getting in my way.
I�m sure no-one will listen to this � I�m really just venting my disappointment a bit � but I�m also off now to download Filemaker.
I�ve been with the program since V5 days. Paid for all the upgrades, bought a few extras too.
I�m not a professional coder, nor developer. I have a �real world� business to run.
Getting help and support for Alpha Five has never been easy. You have two options � post a question here, and likely as not, it won�t get answered. Be persistent, bump it up a lot, and then you�ll get some kind of attention. It will in all likelihood take a few days.
The other option is to pay for quicker support �but at $499 a pop, my business won�t stand that kind of �support� for too long.
What I�m saying is �there is a huge, gaping hole in the support spectrum here.
I finally thought had our accounting package working pretty well. Now, after upgrading to the very latest version, buttons that used to work don�t any longer. Meaning, see attached screen shot, that our accounting cannot happen until this is fixed. And � separately - our contacts program has also stopped working with Exchange server. Absolute nightmare, actually.
Now, you professional coders and developers out there may not think this is such a bit deal... maybe you�ve got workarounds, hacks, special access, whatever.
All I know is � I have a business to run, and Alpha Five is getting in my way.
I�m sure no-one will listen to this � I�m really just venting my disappointment a bit � but I�m also off now to download Filemaker.
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