Hello,
We are currently having a problem with our Alpha server crashing from time to time. It does not happen every day, but I would say 1 to 2 times per week. We are running Alpha5v7 web app server, which works fine. The crash report below is what we get every time the system crashes. I did some looking around and found some information that this may be related to a print driver, but we are not sure. has anyone seen this problem before, or have an idea of what driver could be causing the issue? Thanks in advance for your help.
SESSION_HAS_VALID_VIEWS_ON_EXIT (ba)
Caused by a session driver not unmapping its mapped views prior to a
session unload. This indicates a bug in win32k.sys, atmfd.dll,
rdpdd.dll or a video driver.
Arguments:
Arg1: 00000004, session ID
Arg2: 00000004, number of mapped views that are leaking
Arg3: e1809008, address of this session's mapped views table
Arg4: 0000001f, size of this session's mapped views table.
Debugging Details:
------------------
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT_SERVER_MINIDUMP
BUGCHECK_STR: 0xBA
LAST_CONTROL_TRANSFER: from 00000000 to 80827c83
SYMBOL_ON_RAW_STACK: 1
STACK_ADDR_RAW_STACK_SYMBOL: ffffffffb68a5de8
STACK_COMMAND: dds B68A5DE8-0x20 ; kb
STACK_TEXT:
b68a5dc8 b68a5dd8
b68a5dcc ffffffff
b68a5dd0 808817d0 nt!MmNumberOfFreeNonPagedPool
b68a5dd4 80804c00 nt!Magic86400000+0x4b0
b68a5dd8 ffffffff
b68a5ddc 00000000
b68a5de0 8088e092 nt!HalpEnableAutomaticDriveLetterAssignment+0xcc
b68a5de4 bf9196c2 win32k!xxxRealizeDesktop+0x27
b68a5de8 8b098c50
b68a5dec 00000000
b68a5df0 0000027f
b68a5df4 00000000
b68a5df8 00000000
b68a5dfc 00000000
b68a5e00 00000000
b68a5e04 00000000
b68a5e08 00001f80
b68a5e0c 00000000
b68a5e10 00000000
b68a5e14 00000000
b68a5e18 00000000
b68a5e1c 00000000
b68a5e20 00000000
b68a5e24 00000000
b68a5e28 00000000
b68a5e2c 00000000
b68a5e30 00000000
b68a5e34 00000000
b68a5e38 00000000
b68a5e3c 00000000
b68a5e40 00000000
b68a5e44 00000000
FOLLOWUP_IP:
win32k!xxxRealizeDesktop+27
bf9196c2 ?? ???
SYMBOL_NAME: win32k!xxxRealizeDesktop+27
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: win32k
IMAGE_NAME: win32k.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 48ce617a
FAILURE_BUCKET_ID: 0xBA_win32k!xxxRealizeDesktop+27
BUCKET_ID: 0xBA_win32k!xxxRealizeDesktop+27
Followup: MachineOwner
We are currently having a problem with our Alpha server crashing from time to time. It does not happen every day, but I would say 1 to 2 times per week. We are running Alpha5v7 web app server, which works fine. The crash report below is what we get every time the system crashes. I did some looking around and found some information that this may be related to a print driver, but we are not sure. has anyone seen this problem before, or have an idea of what driver could be causing the issue? Thanks in advance for your help.
SESSION_HAS_VALID_VIEWS_ON_EXIT (ba)
Caused by a session driver not unmapping its mapped views prior to a
session unload. This indicates a bug in win32k.sys, atmfd.dll,
rdpdd.dll or a video driver.
Arguments:
Arg1: 00000004, session ID
Arg2: 00000004, number of mapped views that are leaking
Arg3: e1809008, address of this session's mapped views table
Arg4: 0000001f, size of this session's mapped views table.
Debugging Details:
------------------
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT_SERVER_MINIDUMP
BUGCHECK_STR: 0xBA
LAST_CONTROL_TRANSFER: from 00000000 to 80827c83
SYMBOL_ON_RAW_STACK: 1
STACK_ADDR_RAW_STACK_SYMBOL: ffffffffb68a5de8
STACK_COMMAND: dds B68A5DE8-0x20 ; kb
STACK_TEXT:
b68a5dc8 b68a5dd8
b68a5dcc ffffffff
b68a5dd0 808817d0 nt!MmNumberOfFreeNonPagedPool
b68a5dd4 80804c00 nt!Magic86400000+0x4b0
b68a5dd8 ffffffff
b68a5ddc 00000000
b68a5de0 8088e092 nt!HalpEnableAutomaticDriveLetterAssignment+0xcc
b68a5de4 bf9196c2 win32k!xxxRealizeDesktop+0x27
b68a5de8 8b098c50
b68a5dec 00000000
b68a5df0 0000027f
b68a5df4 00000000
b68a5df8 00000000
b68a5dfc 00000000
b68a5e00 00000000
b68a5e04 00000000
b68a5e08 00001f80
b68a5e0c 00000000
b68a5e10 00000000
b68a5e14 00000000
b68a5e18 00000000
b68a5e1c 00000000
b68a5e20 00000000
b68a5e24 00000000
b68a5e28 00000000
b68a5e2c 00000000
b68a5e30 00000000
b68a5e34 00000000
b68a5e38 00000000
b68a5e3c 00000000
b68a5e40 00000000
b68a5e44 00000000
FOLLOWUP_IP:
win32k!xxxRealizeDesktop+27
bf9196c2 ?? ???
SYMBOL_NAME: win32k!xxxRealizeDesktop+27
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: win32k
IMAGE_NAME: win32k.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 48ce617a
FAILURE_BUCKET_ID: 0xBA_win32k!xxxRealizeDesktop+27
BUCKET_ID: 0xBA_win32k!xxxRealizeDesktop+27
Followup: MachineOwner