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Thread: Printer not activated

  1. #1
    Member
    Real Name
    David Robertson
    Join Date
    Sep 2009
    Location
    Melbourne
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    16

    Default Printer not activated

    When I try to use the print to excel when previewing a report I get the message "Printer not activated - error code - 20". I could not figure out how to fix this. Help appreciated.

  2. #2
    Volunteer Moderator
    Real Name
    Alan Buchholz
    Join Date
    Oct 2000
    Location
    Delavan, Wisconsin
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    9,665

    Default Re: Printer not activated

    David

    Long time no talk.

    Isn't that an issue of having the admin of the system run the printer install or redo of a complete QRB install..??

    I did a search using your phrase in quotes and got a few hits including...

    Link1

    Link2
    Al Buchholz
    Bookwood Systems, LTD
    Weekly QReportBuilder Webinars Thursday 1 pm CST

    Occam's Razor - KISS
    Normalize till it hurts - De-normalize till it works.
    Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
    When we triage a problem it is much easier to read sample systems than to read a mind.

  3. #3
    Member
    Real Name
    David Robertson
    Join Date
    Sep 2009
    Location
    Melbourne
    Posts
    16

    Talking Re: Printer not activated

    Thanks Al – you make it so easy
    I found the answer in “the problem lies with Vista – turn off UAC” and bingo it works.
    Things have been busy, youknow, mining in Western Australia. But I have to tell you after using QRB for 6 months I recently redid the month end reporting process and was blown away by the amount of functionality using operations and scripting.

  4. #4
    Volunteer Moderator
    Real Name
    Alan Buchholz
    Join Date
    Oct 2000
    Location
    Delavan, Wisconsin
    Posts
    9,665

    Default Re: Printer not activated

    Quote Originally Posted by Davidafp View Post
    Thanks Al – you make it so easy
    I found the answer in “the problem lies with Vista – turn off UAC” and bingo it works.
    Things have been busy, youknow, mining in Western Australia. But I have to tell you after using QRB for 6 months I recently redid the month end reporting process and was blown away by the amount of functionality using operations and scripting.
    David

    Glad to hear that QRB is working well for you. The amount of functionality is amazing.

    I've been contacted by another firm in Australia, may I pass your name along to them as a reference?

    And it may get too hot over here during the summer ( ie the next 3 months) - some day I've gotta visit Australia... may during our winter would be better..
    Al Buchholz
    Bookwood Systems, LTD
    Weekly QReportBuilder Webinars Thursday 1 pm CST

    Occam's Razor - KISS
    Normalize till it hurts - De-normalize till it works.
    Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
    When we triage a problem it is much easier to read sample systems than to read a mind.

  5. #5
    Member
    Real Name
    David Robertson
    Join Date
    Sep 2009
    Location
    Melbourne
    Posts
    16

    Default Re: Printer not activated

    More than happy to share my positive experiences with QRB and your good self – contact via member list details.
    Yes Australia is a great place but a tad big, Gold Coast in Queensland is fun, Sydney ritzy, here in Melbourne the corner of the world.

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