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Thread: Upload File Feature Pack Not Showing Upload Page

  1. #1
    Member
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    Allen Cooper
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    Default Upload File Feature Pack Not Showing Upload Page

    I am working with the new feature pack for file upload (pdf in my case). When I try this with live preview it works, but I'm not getting the upload page on the server. I get a page not found when the widow pops up to have the user browse to the page they want to upload.

    I have checked the component security, grid security, etc., and all seem to be okay. Is it possible a support page didn't get loaded to the server that is necessary for the file upload icon and browse to come up? Maybe some java script didn't get published? a hidden *.a5w page?

    I would appreciate any suggestions on what I might check.

    Thanks!

  2. #2
    "Certified" Alphaholic glenschild's Avatar
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    Glen Schild
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    Default Re: Upload File Feature Pack Not Showing Upload Page

    Has the patch upgrade been applied to the Server?
    Glen Schild



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  3. #3
    Member
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    Allen Cooper
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    Default Re: Upload File Feature Pack Not Showing Upload Page

    Yes. I had applied the latest patch to the server and the development machine.

  4. #4
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    Alan Owen / Toby Burton / Jamie Eccott
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    Default Re: Upload File Feature Pack Not Showing Upload Page

    In the component security, let *.a5w pages through, this worked for us, as well as .png, .doc, .docx etc

    Alan

  5. #5
    Member
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    Allen Cooper
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    Default Re: Upload File Feature Pack Not Showing Upload Page

    Thanks for the suggestion. I do have all of the pages allowed EXCEPT .a5w. I'd have to run some tests, but I think allowing the .a5w as ALWAYS ALLOWED might cause a security concern, ESPECIALLY if you have certain .a5w pages set for access only by specific logins.

    I DID get the file upload page to show up RANDOMLY. By that, I mean that on certain records in the grid, when I click the upload button, I get the popup to allow for selection of the file to upload. (This does NOT work on all rows!) When it does, and I try to upload a file, I get a 403 security warning. I was logged in as administrator and don't find where I haven't set grid (component) or page security for access. I wondered if the server might block the page, until I saw it on certain records.

    If I resort the grid, or do a search, it ALWAYS works on certain records, and not others. I am now attempting to find out what is different in those records that would allow the display. Still have to figure out the upload security feature. Was hoping there might be new info in the videos Richard posted on the feature today, but those links report that the videos are not found at last check.

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