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RunTime issues

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    RunTime issues

    Today we went to print a report from QRB Runtime (one that we have been able to print fine previously) and it gave an "Internal error 3020: cardsystem parameter error" message. It did this several times - then once it did a print preview of the report with all pages but gave the error when I tried to actually print them and got stuck in the middle when I tried to page through them. The next time, it did a print preview showing strange alignment & sizing and only a few pages long.

    On a different report, it printed one word or number per page on 4 pages instead of the correct large # of words/numbers together over 11 pages. We were able to print this report last Wednesday, Aug 31 on the Runtime.

    When I go to my computer, running QRB full version, I have no problem printing these 2 reports.

    My only theory is that the Quickbooks 2010 update R8 that we did Sept 1-2 somehow caused issues with the Runtime.

    #2
    Re: RunTime issues

    I'll send you a private message....
    Al Buchholz
    Bookwood Systems, LTD
    Weekly QReportBuilder Webinars Thursday 1 pm CST

    Occam's Razor - KISS
    Normalize till it hurts - De-normalize till it works.
    Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
    When we triage a problem it is much easier to read sample systems than to read a mind.
    "Make it as simple as possible, but not simpler."
    Albert Einstein

    http://www.iadn.com/images/media/iadn_member.png

    Comment


      #3
      Re: RunTime issues

      Al,

      I am getting the same thing.

      Any ideas?

      Thanks

      Comment


        #4
        Re: RunTime issues

        Originally posted by coffeedude View Post
        Al,

        I am getting the same thing.

        Any ideas?

        Thanks
        contact me directly alb @ bookwood.com
        Al Buchholz
        Bookwood Systems, LTD
        Weekly QReportBuilder Webinars Thursday 1 pm CST

        Occam's Razor - KISS
        Normalize till it hurts - De-normalize till it works.
        Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
        When we triage a problem it is much easier to read sample systems than to read a mind.
        "Make it as simple as possible, but not simpler."
        Albert Einstein

        http://www.iadn.com/images/media/iadn_member.png

        Comment


          #5
          Re: RunTime issues - Internal Error: 3020

          I am getting the same error when trying to export a file to Excel - not even trying to print it.

          Had you found any answers to the issue?

          Thank you.

          Comment


            #6
            Re: RunTime issues - Internal Error: 3020

            Originally posted by hfot50 View Post
            I am getting the same error when trying to export a file to Excel - not even trying to print it.

            Had you found any answers to the issue?

            Thank you.
            Tom

            Email me so we can arrange a gotomeeting...

            alb @ bookwood.com
            Al Buchholz
            Bookwood Systems, LTD
            Weekly QReportBuilder Webinars Thursday 1 pm CST

            Occam's Razor - KISS
            Normalize till it hurts - De-normalize till it works.
            Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
            When we triage a problem it is much easier to read sample systems than to read a mind.
            "Make it as simple as possible, but not simpler."
            Albert Einstein

            http://www.iadn.com/images/media/iadn_member.png

            Comment


              #7
              Re: RunTime issues

              Hi Al,

              I e-mailed you but had not heard back, and was worried I might have ended up in spam.

              Please e-mail me at [email protected] or call my office at 508-823-3300.

              thanks

              Comment


                #8
                Re: RunTime issues

                Originally posted by hfot50 View Post
                Hi Al,

                I e-mailed you but had not heard back, and was worried I might have ended up in spam.

                Please e-mail me at [email protected] or call my office at 508-823-3300.

                thanks
                Tom

                In 90 minutes, we'll have the weekly webinar. Join us there and we'll work out the problem.
                Al Buchholz
                Bookwood Systems, LTD
                Weekly QReportBuilder Webinars Thursday 1 pm CST

                Occam's Razor - KISS
                Normalize till it hurts - De-normalize till it works.
                Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
                When we triage a problem it is much easier to read sample systems than to read a mind.
                "Make it as simple as possible, but not simpler."
                Albert Einstein

                http://www.iadn.com/images/media/iadn_member.png

                Comment


                  #9
                  Re: RunTime issues

                  Ok. thanks

                  Comment


                    #10
                    Re: RunTime issues

                    Tom

                    Thanks for coming to the webinar yesterday. Sounds like you're going in the right direction with the Alpha DAO export.

                    Your organization's cause and purpose is greatly admired.

                    Keep up the good work.
                    Al Buchholz
                    Bookwood Systems, LTD
                    Weekly QReportBuilder Webinars Thursday 1 pm CST

                    Occam's Razor - KISS
                    Normalize till it hurts - De-normalize till it works.
                    Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
                    When we triage a problem it is much easier to read sample systems than to read a mind.
                    "Make it as simple as possible, but not simpler."
                    Albert Einstein

                    http://www.iadn.com/images/media/iadn_member.png

                    Comment


                      #11
                      Re: RunTime issues

                      Thanks for the expert guidance, and thanks for spreading the word about Homes for Our Troops.

                      Comment

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