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A5 Not Responding??

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    #1

    A5 Not Responding??

    We've been experiencing this problem since last week: I can open A5, but when I click on the folder to open the database in quesion, it just goes to a "Not Responding" state and freezes. Has anyone experienced such problem before??? Any suggestions would be much appreciated!
    Tags: None
    #2
    Re: A5 Not Responding??

    Did you add coding to the autoexec or the oninit event of the startup form?

    Hold down the Shift and Ctrl keys as you start the database to bypass both.
    There can be only one.

    Comment

      #3
      Re: A5 Not Responding??

      Thanks Stan,
      No coding added as far as I know... and I did try S + C, but it still goes to not reposnding :(
      I was thinking maybe to uninstall and reinstall the software?? We have the Desktop application (installed on my computer) with the Runtime bundle. Can the software be installed on the server instead of my PC and everyone get access to it??
      thanks for your help!

      Comment

        #4
        Re: A5 Not Responding??

        Can the software be installed on the server instead of my PC and everyone get access to it??
        Not recommended. The runtime should be installed on each user's machine and the database opened on the server.

        Rereading your post...

        but when I click on the folder to open the database in quesion, it just goes to a "Not Responding" state and freezes.
        Did you mean "when I click on the database to open"? Choosing a database to open vs choosing a folder to open would be different things.
        Last edited by Stan Mathews; 08-29-2011, 09:52 AM.
        There can be only one.

        Comment

          #5
          Re: A5 Not Responding??

          Originally posted by Stan Mathews View Post
          Not recommended. The runtime should be installed on each user's machine and the database opened on the server.

          Did you mean "when I click on the database to open"? Choosing a database to open vs choosing a folder to open would be different things.

          Yes, the tuntime is installed on each user's computer. I was concerned about installing the software on PC (hard drive) vs server.

          I mean't database which opns my main menu of the database

          Comment

            #6
            Re: A5 Not Responding??

            I'm going to make a guess that you are running Win7 or Vista. If so, the "Not Responding" message is probably in the Title Bar of the window and is a problem with the OS. How to fix it? I don't know. I followed dozens of threads on this problem when I started to experience it and finally just gave in to reinstalling Windows. So if this is the problem you are experiencing, I'll bet it's your OS and I would try Google to find some of the fixes and try them.

            Comment

              #7
              Re: A5 Not Responding??

              Get everyone off the system.
              Try putting an Icon on the Desktop which points at the Alpha launch document for the database you want.
              (The one with the Alpha Logo unless you changed it.)
              Right click and Run as Administrator.
              If using Win7 check compatability.
              Export the whole Database to a working Dev version of Alpha - ideally not on a Server and under your direct control - Backup, Rebuild Indices, Close all windows, Compact Database.
              Retry.
              See our Hybrid Option here;
              https://hybridapps.example-software.com/

              Apologies to anyone I haven't managed to upset yet.
              You are held in a queue and I will get to you soon.

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