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Thread: wishlist

  1. #1
    "Certified" Alphaholic DaveM's Avatar
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    Default wishlist

    Not sure who had the idea of ideascale the wishlist. I for one was happy with the old one. Ideascale appears very unstable. IE loses it and this has been going on for some time. I have tried it on several computers from different locations with the same result.


    Can anyone point me to a way to stabilize it or is it being fixed?????
    Dave Mason
    dave@aldadesktop.com
    Skype is dave.mason46

  2. #2
    Volunteer Moderator Peter.Greulich's Avatar
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    Default Re: wishlist

    You're right - it blows up in I.E. Boy that is weird! It works fine in FF though.

    If you look at the old wishlist, you'll find the culprit. I was satisfied with the old one myself, but...

  3. #3
    "Certified" Alphaholic DaveM's Avatar
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    Default Re: wishlist

    Yeah, I only use IE because almost all my clients do. I have also not found a solid reason to go with anything else.
    Dave Mason
    dave@aldadesktop.com
    Skype is dave.mason46

  4. #4
    Alpha Software Employee Lenny Forziati's Avatar
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    Default Re: wishlist

    Could you please be more specific than "loses it" and "blows up"? I just tried it in IE and did not have any problems. We do not have direct control over the software, but I would like to contact Ideascale on your behalf to help get this straightened out.

    Alternatively, you can interact with Ideascale support direct at http://support.ideascale.com/

    Lenny Forziati
    Vice President, Internet Products and Technical Services
    Alpha Software Corporation

  5. #5
    "Certified" Alphaholic DaveM's Avatar
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    Default Re: wishlist

    It dissappears(usually when pressing a tab button-but not always-and sometimes when not pressing anything). I get a message box saying it is trying to recover the web site and sometimes it does and sometimes it does not.

    I particularly do not like the site being taken away from here! It was not necessary and simply the whim of a few. I think the numbers show that.
    Dave Mason
    dave@aldadesktop.com
    Skype is dave.mason46

  6. #6
    "Certified" Alphaholic DaveM's Avatar
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    Default Re: wishlist

    Dave Mason
    dave@aldadesktop.com
    Skype is dave.mason46

  7. #7
    "Certified" Alphaholic DaveM's Avatar
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    Default Re: wishlist

    Ideascale has admitted they have a problem with running in IE8. Suggested I play with my settings or switch to some other app to get to the web like Firefox. For others with the problem, you can get there in compatibility mode.

    I have the email!
    Dave Mason
    dave@aldadesktop.com
    Skype is dave.mason46

  8. #8
    Alpha Software Employee Lenny Forziati's Avatar
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    Default Re: wishlist

    Actually Dave, based on their email that you posted to Ideascale, it looks like they are suggesting that it is the Ideascale settings for Alpha Software specifically that are causing the problem. Could you please forward me Rakhesh's contact information so I can try to find out what setting we may need to change?

    Lenny Forziati
    Vice President, Internet Products and Technical Services
    Alpha Software Corporation

  9. #9
    "Certified" Alphaholic DaveM's Avatar
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    Default Re: wishlist

    Hi Lenny,
    This should be all of it that I have. Good Luck.
    Reminder: I can run it in compatibility mode now.

    rakhesh.nair@ideascale.com

    Rakhesh Nair
    IdeaScale Support

    Support: http://support.ideascale.com
    IdeaScale: http://ideas.ideascale.com
    Twitter: http://twitter.com/ideascale
    Facebook: http://facebook.com/ideascale
    Dave Mason
    dave@aldadesktop.com
    Skype is dave.mason46

  10. #10
    Alpha Software Employee Lenny Forziati's Avatar
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    Default Re: wishlist

    I have emailed Rakesh and I will keep you posted. If they cannot help us resolve this, we will look into alternative wishlists.

    Lenny Forziati
    Vice President, Internet Products and Technical Services
    Alpha Software Corporation

  11. #11
    "Certified" Alphaholic DaveM's Avatar
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    Default Re: wishlist

    Unfortunately, they will resolve this. I woukld be happier if it were back on this forum, but glad I could help either way.
    Dave Mason
    dave@aldadesktop.com
    Skype is dave.mason46

  12. #12
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    Default Re: wishlist

    Have to agree with Dave - why jump to another site?

    And yes I just managed to get it to work in IE8. And I hate it when people suggest to use another browser - if you got a guy to build you a garage and you found that your car wouldn't fit through the door - what would you think when if he said to buy a different car!!

    IE is the standard corporate browser worldwide - and will remain so. We need to live with that

  13. #13
    "Certified" Alphaholic DaveM's Avatar
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    Default Re: wishlist

    Hi Richard,

    On browsers: Most of my customers are on IE of some version or the other and ALL of them have it available. If I were building ANYTHING for the web, it would be be IE compatible and the others(firefox, etc) need to be able to run the app if they can. My customers would definitely be able to.

    I have actually had people come buy a car from me because their old one was 6"(+-) too long to fit the garage. It generally cost them 10,000-20,000 to get a shorter car with less features and ride comfort.

    Question: How much does it cost to make the garage a foot longer? Probably, not a lot more than that and you have the benefit of always being able buying the car you really want.
    Dave Mason
    dave@aldadesktop.com
    Skype is dave.mason46

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