File download does not download all types

[marcPCA]

I use the file download feature pack. It is quick and easy. Now we found out that downloading pdf, xls, xlsx, and jpg are no problem but if i want to download a doc, docx, txt or log file (so these is what i tested and what we upload most) nothing happens.
They are uploaded well but i can't download them. I don't get an error message or something. just nothing happens
I tried with explorer, chrome and firefox and all the same
Can anybody point me in the good direction?

[davtech]

Re: File download does not download all types

Hey Marc - Look in your Web Project Properties. Under File Download -> Allowed file names you can add those file types or just put *.* to cover everything if you're ok with that.

[gagsoft]

Re: File download does not download all types

I am experiencing the same after the latest update and I did the changes in the Web Project Properties. This was working prior to the update.

[marcPCA]

Re: File download does not download all types

Hi Greg,

thanks very much. I totally forget this screen :-)
it works perfect after a restart of Alpha server.

[davtech]

Re: File download does not download all types

Your welcome! It's nice to actually be able to answer someone's question this time rather than always being the one to ask questions. :)

[davtech]

Re: File download does not download all types

Now I have an issue in this area. My client is uploading files fine without issue multiple files as well. I have a upload folder outside of the root folder and listed under allowed folders so all is good on the uploading. However, when I try to open/save file that has been uploaded it works as expected except a page in the browser shows up with a 404 location unknown or something like that. Mind you, the file opens fine so obviously we are finding the right location, but I think initially it's looking in the web root and triggering this error.

I have a linked field in the table that stores the upload file information. The onclick event for this runs file download java script. Here is the configuration I have for it.File Download.png


Since this is only when downloading a file and the file does download properly but seems to trigger this message by perhaps initially looking in the wrong location I think it has to be something wrong in this section. Any ideas?

[marcPCA]

Re: File download does not download all types

I have something the same and don't have any problems. There are only 2 differences.
i made a 'dummy' fieldname that contains the absolute filename (so that there is no foldername) and in Javascriptsevents i have True (see attachment)
file_download_1.jpg

[gagsoft]

Re: File download does not download all types

Hi Marc

My settings are the same. I also tried it with the full path in the folder of the down load component. See images of the file download component as well as the project properties. The download button now does nothing, no error code (The same happens local and on web server).
Everything worked until I updated to Build 2373_3862. I am going to try reverting back to a previous update.
FileDloadProp.jpgWebProjProp.jpg

Many thanks for all the inputs.

Peter g

[davtech]

Re: File download does not download all types

Well I tried Marc's suggestion but it didn't really change anything except the error message from my browser(Firefox) now said it "did not recognize the protocol (c). I'm guessing it was looking for a URL and saw the c-drive letter at the start of my absolute filename path?

I went back to my settings that worked with the exception of the 404 error. I tried setting the file not found action to "Do Nothing" but that has no effect. If definitely looks like despite my settings Alpha is looking for the file in the webroot first, not fining it there and triggering the 404 error and then goes to the designated down load folder and finds the file and proceeds on as expected. Not sure what to do with this, The easy answer would be to use the root for my client files, but as I understand it this would not be a secure location so I don't really want to do that.

404 error.pngdownload config.pngdownloadview.pngproperties.png

Here is my saveFiles function.

function saveFiles as v (e as p)
'This function is called after the file(s) selected in the Upload Files dialog have been uploaded to the server.
'The function is responsible for processing each uploaded file.
'The passed in 'e' object contains these properties

dim count as n
'get a count of the number of files that were uploaded
count = e.filecount
dim i as n
dim arr as p

'get the array that contains all of the uploaded files
arr = e.filearray
 

dim tbl as p
tbl = table.open("[PathAlias.ADB_Path]\uploaded_files.dbf")

 
'now loop through all of the entries in the array, creating a new record in the child table for each file
for i = 1 to count
    dim fn as c
    dim data as b

    'get the binary data that was uploaded
    data = e.fileArray[i].data

    'construct a filename. this is a server side filename. we want to store the files in the 'c:\myfiles' folder.
    fn = "c:\USAU_Uploaded_Files" + chr(92) + session.__protected__DCN + "_" + e.fileArray[i].fileName

    'save the binary data to a file
     file.From_blob(fn,data)

    dim fntoStore as c
    fntoStore = session.__protected__DCN + "_" + e.fileArray[i].fileName

    if (LEN(fntoStore) <= 40) Then
	    tbl.enter_begin()
		tbl.dcn = session.__protected__DCN
	    'tbl.fileid = convert_type(e.primaryKeyArray[1],"N")
	    tbl.Linked_File = fntoStore
	    tbl.UserID = A5WS_GETCURRENTUSER()
	    tbl.date = Date()
	    tbl.time = time("h:m:s AM")
	    tbl.enter_end(.t.)
    end if
next i
tbl.close()

'send back a javascript command to the browser to cause the linked content to refresh.

'notice that the Grid method must be prefixed with 'window.parent' because this callback was fired from an IFrame.
'e.javascript = "window.parent.{grid.object}.refreshLinkedContent();"

e.javascript = "window.parent.{grid.object}.refresh();"

end function

[davtech]

Re: File download does not download all types

I too am using the same build as gagsoft.

[marcPCA]

Re: File download does not download all types

Hi Greg,

what i find strange is that your folder (to download from) is usau_uploaded_files and that the error message says that the file in usua is not found?
To me it looks if everything is ok. so sorry but don't know why it is acting that way

[davtech]

Re: File download does not download all types

USAU is the project folder within the webroot that this project is published to. usau_uploaded_files is the folder I designated for users to upload their files too. So even though everything is configured correctly as far as I can see and the actual files are uploaded without issue and downloaded/viewed without issue I think the 404 error is generated from Alpha looking in the webroot initially and not seeing the expected file, but then goes to the location I set in the download parameters and finds it. I'm curious Marc, what build are you using?

[marcPCA]

Re: File download does not download all types

4369_3712
should be the latest/current version

[davtech]

Re: File download does not download all types

Ahh, I wasn't paying attention to the forum, you're on ver. 10.5, I am using 11 and it sounds like something has gotten stomped on with this latest version.