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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
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If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
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Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
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Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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System-Email Settings

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    System-Email Settings

    I'm failing at trying to configure the email settings in Alpha Five desktop. The settings in View-Settings-Email is what I am talking about. I am trying to use a Gmail account. I have enabled pop3 support for the Gmail account. I am using these settings:

    On the Account tab
    incoming mail - pop.gmail.com
    outgoing mail - smtp.gmail.com
    I'm using my gmail user name and password

    On the Receiving tab
    Use secure connection = SSL

    On the Sending tab
    SMTP Authentication Method = Use same settings as my incoming mail server
    Use secure connection = TLS
    Advanced tab
    SMTP Port = 587
    POP Port = 995

    When I test the settings this is what I get:

    ---
    Connect to Outgoing (SMTP) Server succeeded.
    ---
    Login to Outgoing (SMTP) Server succeeded.
    ---
    Test e-mail send failed:

    I've also tried SMTP settings for SSL and then the test just hangs. I'm out of ideas. If anyone knows how to use the settings please let me know.

    CPGood

    #2
    Re: System-Email Settings

    I've had problems with mail using V9. The settings page doesn't have the info for Gmail.
    V10.5 works fine.
    Have you tried mailing to a Gmail account using the Alpha Mailer and also your default mailer (Outlook?)?

    Windows Live Mail gives a MAPI error in V9 but is OK in V10.5
    Outlook works OK in V9
    See our Hybrid Option here;
    https://hybridapps.example-software.com/


    Apologies to anyone I haven't managed to upset yet.
    You are held in a queue and I will get to you soon.

    Comment


      #3
      Re: System-Email Settings

      If you can connect to gmail from outlook express, then use those settings(pretty much) in alpha. It should work.
      Dave Mason
      [email protected]
      Skype is dave.mason46

      Comment


        #4
        Re: System-Email Settings

        Originally posted by DaveM View Post
        If you can connect to gmail from outlook express, then use those settings(pretty much) in alpha. It should work.
        The key word there is "should".

        I have never been able to get GMail to work in the latter versions of A5v9. It did it work in some of the earlier versions but if you switch to an early version then you will have to put up with some of the other bugs that were fixed in later versions. The only options are to use a much earlier version (sorry, I don't have any idea which version(s) it worked in) or change to a different version of A5.

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