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Document Handler not working on Android, works fine in IOS

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  • Document Handler not working on Android, works fine in IOS

    I have a UX/Phonegap app. I am using the document handler plugin to open some PDF documents. This works great on any IOS device, but on Android, here is the error I get:


    Is there anything special that I need to do for Android to make this work? The document handler plugin says it works for both IOS and Android.

  • #2
    Re: Document Handler not working on Android, works fine in IOS

    I do remember having that exact problem but don't remember for sure what I did to fix it.
    I believe that I installed a different PDF reader on the device for some other reason and the invalid format problem didn't appear with the new reader.
    My app is an internal company app so I have the luxury of forcing the users to install what we need to get it to work.


    • #3
      Re: Document Handler not working on Android, works fine in IOS

      Thanks. Do you recall which PDF reader you used? And was it built into the Alpha Anywhere Phonegap plugin options? Or did you have to manually add it in?


      • #4
        Re: Document Handler not working on Android, works fine in IOS

        I believe it was Polaris Office that I installed from the Play store.
        We put off the idea until later so I no longer have the devices where it was installed.


        • #5
          Re: Document Handler not working on Android, works fine in IOS

          Thanks. I found this thread online talking about a similar issue I am having, and it seemed to be related to doing https redirects:

          We do https redirects for this server, so it very well could be my issue. I'm wondering if anyone knows how to correct this. In the link, they talk about some of the modifications they made to their code, but I'm not exactly sure what that would look like in the Alpha environment with the plugins and all. I actually use the cordova open plugin and the document handler plugin. Both yield this same invalid format error on Android devices.


          • #6
            Re: Document Handler not working on Android, works fine in IOS

            I ended up getting this resolved. I think it had to do with my links being http:// and then going through an https redirect. When I changed my links to https://, the issue was resoled. For some reason this was no issue on IOS, but caused a problem with Android.