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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
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If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
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Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

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The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Diagnosing a UX Browser Error

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    Diagnosing a UX Browser Error

    I don't know where to begin, so I hope someone can help. I have UX that contains only a few controls, including:
    1. A Dropdown;
    2. A Map Control;
    3. An Embedded Grid; and
    4. A couple of "Static Text" controls


    When the user displays this UX, there are two script error boxes that pop up, regardless of which browser is used. The image, below, shows the errors from Chrome and Firefox:
    As you can see, Mozilla Firefox gives the user the option "Prevent the Page from Creating additional dialogs." If that box is checked, no other pop-ups occur for the remainder of the session and the UX functions perfectly for the user (of course, the pop-ups return, the next time the user calls that component).

    In BOTH browser messages, the errors are shown on "line 2896", but the columns listed are different on the browsers. It appears that there are only two errors, and, because the issues disappear when the user suppresses the pop-ups, I'm thinking that they are minor.

    HOWEVER, I have no idea how to find the code on "line 2896" in my UX (and I don't know if the error is caused by the Map Control or the embedded grid... or neither). I'm completely lost on the diagnosis.

    If someone can tell me how to find the line in question, I'll probably be able to figure out what part of my code is causing the problem.

    I'd appreciate any help you can offer.

    #2
    Re: Diagnosing a UX Browser Error

    What Alpha build are you using? Help, About, Version Build #.

    Comment


      #3
      Re: Diagnosing a UX Browser Error

      Hi David-

      I just updated to the latest version: 6012 Build 5338. The error has been occurring for quite some time and through several versions; I put this UX in production ~7 months ago. I didn't address the issue, because users could check the box in Firefox and use the component. I don't like any errors in my programs, so I'd like to get this resolved.

      Comment


        #4
        Re: Diagnosing a UX Browser Error

        Since the component is so small (has few controls), copy the UX to a backup. Remove half of the components.

        Do you still get the error? If so, remove the remaining half of the components.
        If not, put half of the components back in that you previously took out.

        Repeat this process until you find the offending control.

        When you find the offending control, remove it, ensuring the error is gone. Then rebuild the control from scratch, making just a few changes/additions to the control and test it regularly.
        This should bring the error to the surface.

        Jay
        Jay Talbott
        Lexington, KY

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