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Mandatory update - download servers are way too slow!!

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  • Clipper87
    replied
    Re: Mandatory update - download servers are way too slow!!

    Lenny,

    I notice that the page has been simplified again to cloudfront (dlcf) with automatic selection ? For me it remains super slow like it used to be, a few days ago downloading from Virginia was the fastest of all (not very fast but compared to all others the fastest by far even outperforming the European servers)

    Leave a comment:


  • Lenny Forziati
    replied
    Re: Mandatory update - download servers are way too slow!!

    Oregon is still there. Under the simplified "CloudFront" heading, there are actually over 40 servers behind the links and you will automatically be routed to the best one.

    United States
    Atlanta, GA
    Ashburn, VA (3)
    Dallas/Fort Worth, TX (2)
    Hayward, CA
    Jacksonville, FL
    Los Angeles, CA (2)
    Miami, FL
    New York, NY (3)
    Newark, NJ
    Palo Alto, CA
    San Jose, CA
    Seattle, WA
    South Bend, IN
    St. Louis, MO

    Europe
    Amsterdam, The Netherlands (2)
    Dublin, Ireland
    Frankfurt, Germany (2)
    London, England (2)
    Madrid, Spain
    Milan, Italy
    Paris, France (2)
    Stockholm, Sweden

    Asia
    Chennai, India
    Hong Kong, China (2)
    Mumbai, India
    Osaka, Japan
    Seoul, Korea
    Singapore (2)
    Sydney, Australia
    Tokyo, Japan (2)

    South America
    São Paulo, Brazil

    Leave a comment:


  • RichCPT
    replied
    Re: Mandatory update - download servers are way too slow!!

    Shucks, it looks like the Oregon download site was just removed from your update links. It only took 1 second for me to download from that site! It took Norton File Insight maybe 6 seconds to determine it doesn't like the reputation of the file.

    Leave a comment:


  • Lenny Forziati
    replied
    Re: Mandatory update - download servers are way too slow!!

    Richard, I'd imagine there was quite a speed boost for you with the new European server being right in your back yard.

    We will be maintaining enhanced downloads using Amazon going forward. We are actually looking at taking it a step further and using their CDN which is even more widely distributed.

    Leave a comment:


  • PowerGen
    replied
    Re: Mandatory update - download servers are way too slow!!

    Lenny

    Thanks - fantastic response to that issue. Well done on the additional servers - nice to have a local european source. Was getting depressed with the 12KB/s.
    Any chance you could maintain these alternates into the future?

    Richard Neale

    Leave a comment:


  • gdcorp
    replied
    Re: Mandatory update - download servers are way too slow!!

    Lenny:

    I just got the full versions from the AWS link and installed - thanks for the prompt fix.

    Brad

    Leave a comment:


  • Lenny Forziati
    replied
    Re: Mandatory update - download servers are way too slow!!

    I'm working on those now Brad. The patches themselves are the bulk of the traffic so those were a priority, but the full downloads should not be far behind.

    Leave a comment:


  • gdcorp
    replied
    Re: Mandatory update - download servers are way too slow!!

    Lenny:

    Thanks - the Amazon AWS servers are working - I just downloaded from Virginia server at 4.0 MB/sec! Entire download for both server and developer in about a minute.

    Can you put the full versions on AWS as only the patches are there at this time?

    Brad

    Leave a comment:


  • CharlesParker
    replied
    Re: Mandatory update - download servers are way too slow!!

    Man you guys at Alpha are working hard on this - thanks for all of your individual hard work and dedication to getting things done!

    Leave a comment:


  • Lenny Forziati
    replied
    Re: Mandatory update - download servers are way too slow!!

    We now have 5 new globally distributed patch download servers available to provide a much better patch download experience to our customers.

    Please see http://downloads.alphasoftware.com/a...chDownload.asp for the links to these new servers.

    Leave a comment:


  • Lenny Forziati
    replied
    Re: Mandatory update - download servers are way too slow!!

    We are working to get alternate servers set up as quickly as possible. Because of the unfortunate crunch of getting everyone updated as quickly as possible, the existing download servers are simply overwhelmed. This includes a commercial software download service we use in order to try to prevent just this type of situation. As soon as the alternate servers have the downloads in place, we will post links to them here and on the main download page.

    Leave a comment:


  • mikeallenbrown
    replied
    Re: Manudatory update - download servers are way too slow!!

    Not sure if Alpha would frown upon it but if someone shared it via Google Drive people could get it a lot faster if Alpha's servers are overwhelmed.

    Leave a comment:


  • mikeallenbrown
    replied
    Re: Manudatory update - download servers are way too slow!!

    torrent file could be of use

    Leave a comment:


  • Mandatory update - download servers are way too slow!!

    The mandatory upgrade requirement is bad enough but add to it a download server that is maxing out at 10KB/s from multiple ISP including Comcast, Rackspace, LiquidWeb. I find that the update is 3 hours for developer and similar for the server. Come on guys you can do much better. I downloaded 1.9GB file this morning from Acronis on my Comcast connection and it completed in 7min 15 sec. How can Alpha expect everyone to upgrade their A5 v12 in such a short time window and then test for bugs and download a new patch at 10KB/s?? FWIW I tried both standard and alternate download sites as provided by A5 with similar results.

    Any suggestions?

    Brad
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