Alpha Software Mobile Development Tools:   Alpha Anywhere    |   Alpha TransForm subscribe to our YouTube Channel  Follow Us on LinkedIn  Follow Us on Twitter  Follow Us on Facebook

Announcement

Collapse

The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
  • Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
  • Sexist, racist, homophobic, transphobic, ableist, or otherwise discriminatory jokes and language.
  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
See more
See less

Alpha Anywhere License problem !

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Alpha Anywhere License problem !

    Hello,
    I am having the following issue when I try to run alpha anywhere develloper :
    2014-06-06_1906.png
    Any help on how to solve the above?


    It is really frustrating. I have a very small modification to do. and now I am stuck :(
    I promised the customer it will be done today...
    I am trying to call support but I keep waiting on the line with no answer (maybe the offices are not yet open due to difference of time zone).
    I am getting very stressed because the weekend is coming.

    A small suggestion: Why Alpha does stop the user suddenly ? In case of licensing problem alpha should give a temporary license for some time then stop running if it is not solved.
    This is just a constructive suggestion...

    Thank you

    Paul


    ***Update:
    I was able to talk with Seth and he is trying to solve it out for me..
    Last edited by PaulAmmoun; 06-06-2014, 01:04 PM.

  • #2
    Re: Alpha Anywhere License problem !

    The issue is still not fixed!
    I think think this is very frustrating for anyone to whom it happens.
    We have deadlines to meet :(
    It is not acceptable to loose time just because of a "license" bug
    Alpha Anywhere is a great product but......

    Comment


    • #3
      Re: Alpha Anywhere License problem !

      The problem is now fixed !
      I am back to work :)

      Comment


      • #4
        Re: Alpha Anywhere License problem !

        Originally posted by PaulAmmoun View Post
        The problem is now fixed !
        I am back to work :)
        Please share the solution.
        Al Buchholz
        Bookwood Systems, LTD
        Weekly QReportBuilder Webinars Thursday 1 pm CST

        Occam's Razor - KISS
        Normalize till it hurts - De-normalize till it works.
        Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
        When we triage a problem it is much easier to read sample systems than to read a mind.
        "Make it as simple as possible, but not simpler."
        Albert Einstein

        Comment


        • #5
          Re: Alpha Anywhere License problem !

          I didn't do anything !
          It just worked without me touching anything ...

          Paul

          Comment


          • #6
            Re: Alpha Anywhere License problem !

            Does that mean that Alpha is checking the license #/status when you first load the developer*?

            Or was there a machine reboot between sessions?
            ---
            *By "checking" I mean via internet connection.
            Peter
            AlphaBase Solutions, LLC

            Peter@AlphaBaseSolutions.com
            https://www.alphabasesolutions.com


            Comment


            • #7
              Re: Alpha Anywhere License problem !

              Hi,
              I think Alpha checks the license status :(
              Because I tried many reboot before contacting alpha. I even tried upgrading to the last pre-release (full donwload not just patch) then reboot again without luck.
              After few hours I tried again and it worked ....
              I don't mind Alpha checking licenses but I would suggest that they give a period of time before cutting it down (especially that it is not our mistake).
              My license was and is still active...

              Anyway it is working now I just need to work few hours on the weekend no big deal :):)

              Paul

              Comment


              • #8
                Re: Alpha Anywhere License problem !

                Alpha is definitely checking the license against their activation server. This happened to me out of the blue today.
                It was working fine on Friday. Come in to work Monday and it won't open. No machine reboot, nothing changed, just thinks my license is invalid now all of a sudden.

                Apparently, Alpha is aware of some sort of licensing issue. I hope this gets resolved quickly as I have work that needs to get done.
                Alpha Anywhere v12.4.6.2.6 Build 7295-5548 IIS v10.0 on Windows Server 2019 Std in Hyper-V

                Comment


                • #9
                  Re: Alpha Anywhere License problem !

                  This is a little disturbing. Alpha shouldn't care if you are running the developer and it shouldn't stop running in any case - except if you patch to a higher # than your subscription end-date. And in that case, it should just prevent you from administering a non-qualifying patch.
                  Peter
                  AlphaBase Solutions, LLC

                  Peter@AlphaBaseSolutions.com
                  https://www.alphabasesolutions.com


                  Comment


                  • #10
                    Re: Alpha Anywhere License problem !

                    I couldn't agree more Peter. I'm all for Alpha protecting their software from unauthorized access but this is bad business.

                    And, I'm still out of commission!
                    Alpha Anywhere v12.4.6.2.6 Build 7295-5548 IIS v10.0 on Windows Server 2019 Std in Hyper-V

                    Comment


                    • #11
                      Re: Alpha Anywhere License problem !

                      I think with today software "piracy level" Alpha has the right their business!
                      They just need a better way of checking it up. Instead of just blocking the access give a message then block the access after few days if it is not solved.
                      I am not sure but I think microsoft does the same with activation process they give 60 days I think.
                      In a subscription model I think alpha should switch to kind of demo mode that will run for few days maybe 2 or 3 days.
                      In that case we as developer we can still work till Alpha finds a fix.
                      Also If we forget to renew our subscription I don't think it is fair to just cut us off. We should be able to benefit from a "grace period of few days"
                      IF the problem is with the application server our customer may be very very upset and we may loose money out of it.

                      I don't know if it is feasible but I believe the best is to give few days grace period so any problem can be fixed before it goes out to our customers..

                      Just my opinion :)

                      Stephen I hope your problem will get fixed soon. It took less than 24h in my case

                      Paul Ammoun

                      Comment


                      • #12
                        Re: Alpha Anywhere License problem !

                        Paul, did Alpha contact you once they resolved your license issue?

                        Peter hit the nail on the head in reply #9 as far as I'm concerned.
                        Alpha Anywhere v12.4.6.2.6 Build 7295-5548 IIS v10.0 on Windows Server 2019 Std in Hyper-V

                        Comment


                        • #13
                          Re: Alpha Anywhere License problem !

                          Stephen,
                          No alpha did not contact me.. I tried again and it worked that's it.
                          I was going to to try to remove all and re-install but I did not do it since it worked...
                          it took around 10 or 12 hours for alpha to fix it for me.

                          I hope it will be fast for you too..
                          Good luck

                          Paul

                          Comment


                          • #14
                            Re: Alpha Anywhere License problem !

                            Originally posted by Peter.Greulich View Post
                            This is a little disturbing. Alpha shouldn't care if you are running the developer and it shouldn't stop running in any case - except if you patch to a higher # than your subscription end-date. And in that case, it should just prevent you from administering a non-qualifying patch.
                            ^^This

                            I get these random licensing errors too. Restarting the developer has, thus far, fixed it every time.
                            Mike Brown - Contact Me
                            Programmatic Technologies, LLC
                            Programmatic-Technologies.com
                            Independent Developer & Consultant

                            Comment


                            • #15
                              Re: Alpha Anywhere License problem !

                              Originally posted by mikeallenbrown View Post
                              ^^This

                              I get these random licensing errors too. Restarting the developer has, thus far, fixed it every time.
                              Mike, specifically what errors are you getting?

                              Lenny Forziati
                              Vice President, Internet Products and Technical Services
                              Alpha Software Corporation

                              Comment

                              Working...
                              X