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email_send problem

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    #1

    email_send problem

    I can send emails from the working preview but not from my site hosted by Zebrahost. Is there something I need to do to get the email profile on the zebrahost server? Any ideas would be appreciated.
    Tags: None
    #2
    Re: email_send problem

    did you set up the email settings in the project properties? ( not just in view setting, email.)
    thanks for reading

    gandhi

    version 11 3381 - 4096
    mysql backend
    http://www.alphawebprogramming.blogspot.com
    [email protected]
    Skype:[email protected]
    1 914 924 5171

    Comment

      #3
      Re: email_send problem

      I did and I also created a profile under the settings menu. It seems like the info didn't get to the server even though I republished the entire project.

      2014-07-01_14-16-37.jpg

      Comment

        #4
        Re: email_send problem

        since I am the only user, my email settings the account holders name and from address are the same.
        I see you have your name and your client's name.
        does that pose a problem? I do not know yet, I can test it for you.
        in the meantime how are you sending the email?
        ps: if you need to send it on your client address you might want to consider email_send_noprofile()
        edit: two different addresses did not cause a problem in initial testing, all emails sent with the account holders name (you might want to look into it)
        Last edited by GGandhi; 07-02-2014, 05:35 AM.
        thanks for reading

        gandhi

        version 11 3381 - 4096
        mysql backend
        http://www.alphawebprogramming.blogspot.com
        [email protected]
        Skype:[email protected]
        1 914 924 5171

        Comment

          #5
          Re: email_send problem

          What I did was to send the emails from my own working preview which worked fine. I now have 2 weeks before the next batch gets sent out. My client was happy that the emails went out but neither of us want this solution to be permanent.

          On a different server a year ago I did a similar program for a different client and it think I did something with the application server to make it work but I an't remember if or what I did.

          Thanks.

          Comment

            #6
            Re: email_send problem

            I was wondering if your problem got solved. I am having similar issue but for me I can send the email after publishing my app to the my LAN Server but when I install the app to my iPad it does nothing.

            Thanks.

            Comment

              #7
              Re: email_send problem

              I called the boys at Zebrahost and they said it was probably being blocked by Google as part of their fraud protection. At his point I still can't send from the zebrahost server and I have no indication that Google is responsible.

              I'm still stuck and any advice you can give me will be appreciated.

              Comment

                #8
                Re: email_send problem

                and they said it was probably being blocked by Google as part of their fraud protection
                why?
                I am able to send from my server many emails without any problem, I am using gmail.
                something is not right!
                thanks for reading

                gandhi

                version 11 3381 - 4096
                mysql backend
                http://www.alphawebprogramming.blogspot.com
                [email protected]
                Skype:[email protected]
                1 914 924 5171

                Comment

                  #9
                  Re: email_send problem

                  Gandhi, did you anything to the server to make it work? Is there anything special you need to do to publish the profile?

                  Other than these questions I'm lost.

                  Comment

                    #10
                    Re: email_send problem

                    Try setting the email profile on the WAS through the EMail Setting and not inside the Project Setting of your IDE.

                    Email Setting.png

                    After applying the settings, hit the TEST button and see what the error is. The error will help to identify the bugs at times
                    KayBee

                    Comment

                      #11
                      Re: email_send problem

                      I did that and it tested fine. How do I publish it to my server?

                      Comment

                        #12
                        Re: email_send problem

                        Originally posted by leec2000 View Post
                        I did that and it tested fine. How do I publish it to my server?
                        Hey Lee,

                        Did you do apply the setting in the Development Server or the Application Server?

                        Well, you need to do apply the setting on the App Server on your Zebrahost box.

                        When you remote into the Zebrahost box, look in the bottom right in the Notification Box where you will find the Application Server icon. Right click on it and select Email Setting. Apply the settings over there and make sure that you keep the same name as you used in the project codes.

                        That's it.

                        Do a regular publishing and it should work.
                        KayBee

                        Comment

                          #13
                          Re: email_send problem

                          Originally posted by leec2000 View Post
                          Gandhi, did you anything to the server to make it work? Is there anything special you need to do to publish the profile?

                          Other than these questions I'm lost.
                          nothing special. I set up the email profile on the server, as was suggested you should set it up at zebrahost.
                          secondly, I remember seeing that you have the profile on your email address and it is serving your client. if still the same, take into consideration to use email_send_noprofile. so all your clients email will not be sent on your name or address.
                          thanks for reading

                          gandhi

                          version 11 3381 - 4096
                          mysql backend
                          http://www.alphawebprogramming.blogspot.com
                          [email protected]
                          Skype:[email protected]
                          1 914 924 5171

                          Comment

                            #14
                            Re: email_send problem

                            Thanks guys,

                            For days I looked everywhere for the email profile on the server except for the place it was. Problem solved.

                            Comment

                              #15
                              Re: email_send problem

                              Oh that's Great Lee, that it is working for you!

                              Have any of you guys tried to install app on the mobile device and have been able to send the email from the app itself?

                              I can send email from my working preview as well as when I publish it to my LAN server.

                              Thanks,

                              Pevisha

                              Comment

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