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Problem playing MP3 files served by the WAS on an iPhone

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    Problem playing MP3 files served by the WAS on an iPhone

    We have sermons on our church's website available as MP3 files. We learned recently that when an iPhone user tries to listen to the MP3, some of his player's controls are missing. He can listen to the sermon, but his fast-forward and rewind buttons are not available, and he cannot scrub through the sermon. I set up a page where this can be demonstrated: http://www.ephrataministries.org/MP3test.htm.

    I set up a copy of this test page on another server which does not use the A5 WAS, and it works fine there: http://lhcfchurch.org/MP3test.htm.

    It appears that the WAS serves MP3 files differently than other servers (perhaps it doesn't report the length of the file?), and for some reason the iPhone doesn't like it. It seems to work fine on Android phones.

    I've also noticed that this appears to be an issue when I try to listen to the MP3 file using the Chrome browser. It works fine on the site that doesn't run the WAS, but when I listen to the file that's served by the WAS, I can't scrub through it, or fast-forward or rewind. However, either site works fine using other browsers with the Quicktime plug-in.

    Has anyone else experienced this? Is this a bug? Does anyone know of a workaround? I hate to inconvenience our iPhone users.

    Thanks!
    Nathan

    #2
    Re: Problem playing MP3 files served by the WAS on an iPhone

    No input on this one? Does anyone have any idea if this is still a problem in Version 11?

    Nathan

    Comment


      #3
      Re: Problem playing MP3 files served by the WAS on an iPhone

      I strongly suspect that the iPhone uses byte range requests for the missing functionality. The Application Server does not support byte range requests (a.k.a. byte serving)

      Lenny Forziati
      Vice President, Internet Products and Technical Services
      Alpha Software Corporation

      Comment


        #4
        Re: Problem playing MP3 files served by the WAS on an iPhone

        Lenny,

        Thanks for your response. Do you know if the WAS will support byte range requests in the future? I hate to have our iPhone users inconvenienced in this way. Or is there something that I can implement as a work-around?

        Nathan

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