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Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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Remote server problem

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    Remote server problem

    I am trying to deploy my app to a remote server. Login works fine and I get my tabbed user interface but clicking any button gives me an error like:
    Could not get count of records in query.
    TIP: To see the SQL statement that caused the error, edit the Grid component, go to Properties, Advanced, Other
    Enter this command 'tmpl.showErrorDetail = .t.', then re-run the Grid.

    This isn't much help because it runs on my local server fine.
    It seems to me (this is my first webapp) that I'm not really connected to the MySql database.
    I can connect to it remotely with Toad though so I'm not sure what the problem is.
    Any help or suggestions on what to look for (or where) would be appreciated.

    Re: Remote server problem

    Hmm, i'm not entirely sure on MySql interaction, i'm used to MSSQLServer. A few suggestions though.
    Are your grids displaying ok, and what actions do the buttons take? Are the actions hard coded to a connection string that only works locally?
    maybe an adjustment needs to be made to deploy it to the remote server.

    In sql server, where i have a clone of my local that is remote; if a strange error occurs on a remote deployment, one of the first things I check is the Sql Statement, but if that looks fine I may check the database and table security.

    Although SQLserver will bounce a message to alpha to tell me the security credentials do not allow that operation, not sure if MySql does this. But could be worth a check nonetheless.
    Basically check who can select,update, insert, delete records, and how those credentials are controlled, i.e explicit database logins or intergrated security and so forth.


      Re: Remote server problem

      Sorry for not being clear. All buttons lead to grids.
      My initial problem was due to a connection string error which didn't include the database. I have corrected that and now I get:
      Error opening Grid table/view: Database API specific error

      Your database has returned the following error code and description to Alpha Five.
      Consult your database documentation for further information.

      1045 - 'Access denied for user 'Garry'@'HOSTING' (using password: YES)'

      Where does the @HOSTING come from?


        Re: Remote server problem

        It's strange. I can use the connection string to access MySql on the remote server and design a grid from my local development system but my (real)application won't run, or apparently, even connect to the database.
        Help! My client is getting very antsy.