***FRUSTRATED***** Application Server Stops working Daily

[reedallenbrown]

Re: ***FRUSTRATED***** Application Server Stops working Daily

Carol, Thanks for the update. Cross your fingers !

[reedallenbrown]

Re: ***FRUSTRATED***** Application Server Stops working Daily

Carol, the new patch did not work at all for my needs. The app server hangs several times per hour now. Just an FYI

[cavj1]

Re: ***FRUSTRATED***** Application Server Stops working Daily

Running Build 2857-3987 and I'm still randomly getting:

Error running Grid:
Error expanding Grid Part template: Result stack underflow

Sigh....

[reedallenbrown]

Re: ***FRUSTRATED***** Application Server Stops working Daily

Just to let everyone know my App server problems are now fixed !!!! The build from the other day did the trick 2879-3990. No problems at all and no memory leaks. All reports and grids work just fine. Thanks Alpha.

[cavj1]

Re: ***FRUSTRATED***** Application Server Stops working Daily

Wish I could say the same. Still getting Stack Underflow and c000000005 errors.

[jacsolutions]

Re: ***FRUSTRATED***** Application Server Stops working Daily

Hi all, did anyone get anywhere with this problem. I have had the conversion issue error where it would not display the main grid in my database. I managed to get round this by deleting two new records i had created. But worried this may happen again.

Also the application server crashes intermittently sometimes several times a day, sometimes never and sometimes just once. The only way to get around this is to do a complete Server Restart. But this doesnt always do the trick. And a further restart is required. in fact 4 on one occasion. I am running Windows server 2003 and alpha 5 version 11 build 3044-4041. I have tried changing the port but this does not change anything.

I have looked in the event viewer and error logs, and there is absolutely no errors being generated. All that happens is the live database just stops being submitted from my development server and i cannot access it Externally. The local host works fine though.

Any thoughts or suggestions would be great.

Thank you

Regards
Nathan Sutton

[reedallenbrown]

Re: ***FRUSTRATED***** Application Server Stops working Daily

Are you using SSL?

[jacsolutions]

Re: ***FRUSTRATED***** Application Server Stops working Daily

Are you using SSL?

#

Hi Reed, We are not using SSL.

[411tech]

Re: ***FRUSTRATED***** Application Server Stops working Daily

This sentence concerns me:
'I have looked in the event viewer and error logs, and there is absolutely no errors being generated. All that happens is the live database just stops being submitted from my development server and i cannot access it Externally. The local host works fine though.'

If the localhost is working fine, I would say the issue is possibly your FIREWALL, either internal to the server or your network Router. It is also possible your ISP blocks certain ports or transactions. I have Server 2008 x86 running as a VM. I use AlwaysUP to monitor the A5Application Server. If the server hangs, AlwaysUP! will restart the process.

I have not rebooted the VM or the HOST Server since there were Windows Updates in January.

I would try turning OFF the firewall completely to see if this helps. As long as you have your router only sending certain ports to your server you should be OK, at least for testing.

Barry Kucher

[Steve Wood]

Re: ***FRUSTRATED***** Application Server Stops working Daily

Rather than looking for an error, look at the Access or Raw log, look for excessive activity. Or look at your RDP port for hacking attempts. I had to install a RDP 3rd party utility to stop thousands of hits on my remote desktop port.

[jacsolutions]

Re: ***FRUSTRATED***** Application Server Stops working Daily

Hello everyone, thank you for your recommendations. I have tried various different scenarios with firewalls etc and come to a complete dead end with everything that way. However as per Steve`s suggestion. Somehow i overlooked this error log the first time. I have looked through the error log now and there is a similar event throughout which is as follows. Can anyone advise? Thanks in advance for all your help.

[Fri Feb 08 00:44:08 2013] [Fatal Server Error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:44:08 2013] [error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:44:08 2013] [Internal Server Error] () The server encountered a fatal error processing this request and could not continue.
[Fri Feb 08 00:44:09 2013] [Fatal Server Error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:44:09 2013] [error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:44:09 2013] [Internal Server Error] () The server encountered a fatal error processing this request and could not continue.
[Fri Feb 08 00:44:28 2013] [Fatal Server Error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:44:28 2013] [error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:44:28 2013] [Internal Server Error] () The server encountered a fatal error processing this request and could not continue.
[Fri Feb 08 00:44:31 2013] [Fatal Server Error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:44:31 2013] [error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:44:31 2013] [Internal Server Error] () The server encountered a fatal error processing this request and could not continue.
[Fri Feb 08 00:44:33 2013] [Fatal Server Error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:44:33 2013] [error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:44:33 2013] [Internal Server Error] () The server encountered a fatal error processing this request and could not continue.
[Fri Feb 08 00:44:56 2013] [Fatal Server Error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:44:56 2013] [error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:44:56 2013] [Internal Server Error] () The server encountered a fatal error processing this request and could not continue.
[Fri Feb 08 00:44:58 2013] [error] [client 86.132.85.35] Connection reset by peer
[Fri Feb 08 00:45:10 2013] [Fatal Server Error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:45:10 2013] [error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:45:10 2013] [Internal Server Error] () The server encountered a fatal error processing this request and could not continue.
[Fri Feb 08 00:45:20 2013] [Fatal Server Error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:45:20 2013] [error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:45:20 2013] [Internal Server Error] () The server encountered a fatal error processing this request and could not continue.
[Fri Feb 08 00:45:25 2013] [Fatal Server Error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:45:25 2013] [error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:45:25 2013] [Internal Server Error] () The server encountered a fatal error processing this request and could not continue.
[Fri Feb 08 00:45:26 2013] [Fatal Server Error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:45:26 2013] [error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:45:26 2013] [Internal Server Error] () The server encountered a fatal error processing this request and could not continue.
[Fri Feb 08 00:45:26 2013] [Fatal Server Error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:45:26 2013] [error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:45:26 2013] [Internal Server Error] () The server encountered a fatal error processing this request and could not continue.
[Fri Feb 08 00:45:27 2013] [Fatal Server Error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:45:27 2013] [error] Fatal server error: [An unhandled exception (c0000005) was generated.] at line 220 in addins build 3044
[Fri Feb 08 00:45:27 2013] [Internal Server Error] () The server encountered a fatal error processing this request and could not continue.
[Fri Feb 08 03:30:00 2013] [error] [client 118.170.249.78] Connection reset by peer
[Fri Feb 08 03:30:00 2013] [] (C:\A5Webroot\203.188.201.253:25)
[Fri Feb 08 10:06:45 2013] [error] [client 81.136.255.152] Connection reset by peer
[Fri Feb 08 10:06:45 2013] [error] [client 81.136.255.152] Connection reset by peer
[Fri Feb 08 10:06:45 2013] [error] [client 81.136.255.152] Connection reset by peer
[Fri Feb 08 10:06:45 2013] [error] [client 81.136.255.152] Connection reset by peer
[Fri Feb 08 10:06:45 2013] [error] [client 81.136.255.152] Connection reset by peer
[Fri Feb 08 10:23:13 2013] [] (C:\A5Webroot\manager\html)
[Fri Feb 08 10:32:05 2013] [error] [client 81.136.255.152] Connection reset by peer
[Fri Feb 08 10:32:15 2013] [error] [client 81.136.255.152] Connection reset by peer
[Fri Feb 08 11:51:43 2013] [error] [client 81.136.255.152] Connection reset by peer
[Fri Feb 08 18:01:19 2013] [error] [client 81.136.255.152] Connection reset by peer
[Fri Feb 08 18:03:55 2013] [error] [client 81.136.255.152] Connection reset by peer
[Fri Feb 08 18:03:55 2013] [error] [client 81.136.255.152] Connection reset by peer

[Steve Wood]

Re: ***FRUSTRATED***** Application Server Stops working Daily

I hate to keep dragging you through the logs, but now you have to go to the "access" or "xbasic error stack" log and find out what is causing the fatal error. You have to do this by matching up log time, e.g.: "Fri Feb 08 00:44:08 2013" on the other logs. You can ignore the "Connection reset by peer" errors. The ones like "C:\A5Webroot\203.188.201.253:25" are a little odd; why would there be a web request for an ip address and port 25?

[jacsolutions]

Re: ***FRUSTRATED***** Application Server Stops working Daily

Hi Steve,

Thank you for taking the time to look into this. I have retrieved the following information. Hope this gives you some indication. It is far worse today in fact i have restarted the server 6 times and i cannot get the database working at all on live only in local host still. :(

I could upload the xbasicerrorstack and access log if it makes it easier?

Thanks again

Xbasic error log:

Fri Feb 08 00:45:26 2013


Thread: AppServerWorker8
Line: 220 ParseHeaders = ParsedMimeDoc.ParseHeaders(Headers + crlf(2))
An unhandled exception (c0000005) was generated.
Execution Stack:
0#1 evaluate_shared_private(
0#22 OOhttpdServerClientMIME(ptemp,"AppServerMain")
0#220 ParseHeaders = self.ParsedMimeDoc.ParseHeaders(self.Headers+crlf(2))
Fri Feb 08 00:45:26 2013


Thread: AppServerWorker8
Line: 220 ParseHeaders = ParsedMimeDoc.ParseHeaders(Headers + crlf(2))
An unhandled exception (c0000005) was generated.
Execution Stack:
0#1 evaluate_shared_private(
0#22 OOhttpdServerClientMIME(ptemp,"AppServerMain")
0#220 ParseHeaders = self.ParsedMimeDoc.ParseHeaders(self.Headers+crlf(2))
==========================================================
Fri Feb 08 00:45:26 2013


Thread: AppServerWorker8
Line: 220 ParseHeaders = ParsedMimeDoc.ParseHeaders(Headers + crlf(2))
An unhandled exception (c0000005) was generated.
Execution Stack:
0#1 evaluate_shared_private(
0#22 OOhttpdServerClientMIME(ptemp,"AppServerMain")
0#220 ParseHeaders = self.ParsedMimeDoc.ParseHeaders(self.Headers+crlf(2))
Fri Feb 08 00:45:27 2013


Thread: AppServerWorker8
Line: 220 ParseHeaders = ParsedMimeDoc.ParseHeaders(Headers + crlf(2))
An unhandled exception (c0000005) was generated.
Execution Stack:
0#1 evaluate_shared_private(
0#22 OOhttpdServerClientMIME(ptemp,"AppServerMain")
0#220 ParseHeaders = self.ParsedMimeDoc.ParseHeaders(self.Headers+crlf(2))
==========================================================
Fri Feb 08 00:45:27 2013


Thread: AppServerWorker8
Line: 220 ParseHeaders = ParsedMimeDoc.ParseHeaders(Headers + crlf(2))
An unhandled exception (c0000005) was generated.
Execution Stack:
0#1 evaluate_shared_private(
0#22 OOhttpdServerClientMIME(ptemp,"AppServerMain")
0#220 ParseHeaders = self.ParsedMimeDoc.ParseHeaders(self.Headers+crlf(2))

ACESS LOG

86.132.85.35 - - [08/Feb/2013:00:45:04 +0000] "GET /blesma/SetupUIA-C.a5w HTTP/1.1" 200 47472
86.132.85.35 - - [08/Feb/2013:00:45:06 +0000] "GET /blesma/SetupUID-G.a5w HTTP/1.1" 200 32387
86.132.85.35 - - [08/Feb/2013:00:45:08 +0000] "GET /blesma/SetupUIH-L.a5w HTTP/1.1" 200 20573
86.132.85.35 - - [08/Feb/2013:00:45:09 +0000] "GET /blesma/SetupUIS-V.a5w HTTP/1.1" 200 25572
86.132.85.35 - - [08/Feb/2013:00:45:10 +0000] "-" 500 326
86.132.85.35 - - [08/Feb/2013:00:45:12 +0000] "GET /blesma/SetupUIW-Z.a5w HTTP/1.1" 200 10530
86.132.85.35 - - [08/Feb/2013:00:45:20 +0000] "GET /blesma/SetupUID-G.a5w HTTP/1.1" 200 32387
86.132.85.35 - - [08/Feb/2013:00:45:20 +0000] "-" 500 326
86.132.85.35 - - [08/Feb/2013:00:45:22 +0000] "GET /blesma/SetupUIW-Z.a5w HTTP/1.1" 200 10530
86.132.85.35 - - [08/Feb/2013:00:45:25 +0000] "GET /blesma/SetupUIA-C.a5w HTTP/1.1" 200 47472
86.132.85.35 - - [08/Feb/2013:00:45:26 +0000] "-" 500 326
86.132.85.35 - - [08/Feb/2013:00:45:26 +0000] "-" 500 326
86.132.85.35 - - [08/Feb/2013:00:45:26 +0000] "-" 500 326
86.132.85.35 - - [08/Feb/2013:00:45:27 +0000] "GET /blesma/SetupUIS-V.a5w HTTP/1.1" 200 25572
86.132.85.35 - - [08/Feb/2013:00:45:27 +0000] "-" 500 326
86.132.85.35 - - [08/Feb/2013:00:45:33 +0000] "GET /blesma/SetupUIS-V.a5w HTTP/1.1" 200 25572
86.132.85.35 - - [08/Feb/2013:00:45:44 +0000] "GET /blesma/Logout.a5w HTTP/1.1" 302 624
86.132.85.35 - - [08/Feb/2013:00:45:45 +0000] "GET /blesma/Login.a5w HTTP/1.1" 200 3988
86.132.85.35 - - [08/Feb/2013:00:45:46 +0000] "GET /blesma/Login.a5w HTTP/1.1" 200 3988
86.132.85.35 - - [08/Feb/2013:00:45:52 +0000] "GET /blesma/A-C.a5w HTTP/1.1" 200 939615

[kingcarol]

Re: ***FRUSTRATED***** Application Server Stops working Daily

I was just reading through this thread because I have a grid that occasionally starts throwing the "Error computing Search Part filter expression" error after doing a search. The only way to make it go away is to stop and restart the Alpha server. I'm sorry to be repetitive after all the posts in this thread, but I just don't understand why the grid with the same search criteria can work for awhile and then give that error only to be refixed by rebooting the Alpha server? Is there some easy to understand reason for this? In all of the above trials, did you figure out why you were getting this error that was posted first in this thread?

I am using Build 3226-4073 and haven't been having any other issues.

[cavj1]

Re: ***FRUSTRATED***** Application Server Stops working Daily

Hi Carol...

Sadly this still has not been fixed. I've given Selwyn tons of information about my app. Given the dB and the app and they have not been able to reproduce it. I know my consistently happens every 4 hours of data entry. Then it is time to go through the routine of stop, exit, and restart the application server. Right now I'm running V11 Build 3271-4080.