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500 internal server error appearing very often

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    #1

    500 internal server error appearing very often

    Hi


    We have an ERP system which is completly develped in A5 V9. After implementing at client side very oftenly "500 internal server error" message displays. For example we have a button , on click of that we have some code may to redirect the page or some other operation. This will work most of the time perfectly but only some times "500 internal server error" is arising. So that time once we refresh the page and click again that button it will work perfectly.
    I am facing this problem for a long time. Earlier it was not coming very often, but now we have certain forms which contains alot of components and many page refresing and lot of button clicks. So this form iam facing the problem very frequently. It doen't mean that that form wont work. It will give the correct results, but still some time this error coming up.

    *** Some times the error specify a particular component name. But that component with the same data inputs do work most of the time without this error.

    Why this is coming? is it anything regarding with the network? or from the programming side?

    If it is programming side error, why it is working most of the times without this error?


    I have attached screen shots of the two types of errors. Please have a look at this and your replys for this thread will be appreciated.

    Thank you
    Sanjay
    Sanjay Kampurath :)
    [email protected]
    Tags: None
    #2
    Re: 500 internal server error appearing very often

    Sanjay,

    I've sometimes seen that error when saving a component, but never when running a component.

    The first error, of course, (and probably the second one) indicates that the trouble is in the component, so that's where you should look for problems.

    Here's what I would do. First, make sure that your A5V9 and WAS are up to date with the latest patches.

    Unless you need otherwise, set your path resolution preference to publish time, not run time.

    If you are getting that problem on a page with many components on it, you need to isolate the problem, so build a page with just that one component and see if you have the same problem.

    Without seeing the component, there's not much more I can suggest.

    Pat
    Pat Bremkamp
    MindKicks Consulting

    Comment

      #3
      Re: 500 internal server error appearing very often

      Originally posted by Pat Bremkamp View Post
      Sanjay,

      I've sometimes seen that error when saving a component, but never when running a component.

      If you are getting that problem on a page with many components on it, you need to isolate the problem, so build a page with just that one component and see if you have the same problem.

      Pat
      Thank you very much for your reply

      This error occur for me sometimes while saving too.
      I will try to update the patches first and will get back to you.
      As u said it may be component error. I tried to put the same component in the new page and tried. Most of the time it will work with out showing error. But some times it shows the same error. If the error is regarding the component why it is working sometimes?

      Thank you
      Sanjay Kampurath :)
      [email protected]

      Comment

        #4
        Re: 500 internal server error appearing very often

        Originally posted by Pat Bremkamp View Post
        Sanjay,

        set your path resolution preference to publish time, not run time.

        Pat
        Hi

        Can you please explain me how to set the path resolution preference to publish time.

        Looking forward for your reply

        Thank you
        Sanjay Kampurath :)
        [email protected]

        Comment

          #5
          Re: 500 internal server error appearing very often

          Thanks for all reply

          Updation of the latest patches solved my problem.

          Thank you
          Sanjay
          Sanjay Kampurath :)
          [email protected]

          Comment

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