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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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Browser problems

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    #1

    Browser problems

    I use my own server to host pages created in Alpha5. A few days ago I discovered that I could not view any .a5w pages. I checked that all files were published and that server was running. When I view the files in the localhost everything seems fine, but when I try to view them via the web I have no luck.

    Could anybody maybe give me any ideas how to solve this problem?

    Johann
    Tags: None
    #2
    Re: Browser problems

    Need more info, like error message or just blank screen? If error, what does it say? Screenshot helps, etc.
    Steve Wood
    See my profile on IADN

    Comment

      #3
      Re: Browser problems

      Hi Steve.
      It just says that the page could not be opened. It is the typical page not found error. The only difference that I do see is that normally it says : "Opening http://...." on opening. Now what I see is : "Waiting for http://...." and then after a while the time out error of page not found.

      Hope this could help.


      Johann

      Comment

        #4
        Re: Browser problems

        If the Alpha server is running and there was an error, it would reference the error along with the current version of Alpha Five. Since you aren't getting that error information, either the Alpha WAS is really not running, or the problem is something other than Alpha.

        Perhaps your firewall is restricting access to the port Alpha is using. Normally this is port 80, but you could have changed it in the configuration screen. Can you get to OTHER pages besides .A5W pages? If you are behind a firewall, a good test is to ping the server both from inside the firewall and from outside. If it works fine from inside, then your firewall is restricting access.

        It also could be a resource issue. Just reboot the server for the easy way out. Or, run task manager on the server and see if Alpha (or something else) is running at high memory or CPU.

        Is your "server" the same machine where you have the full version of Alpha for development? If so, you could have accidently made some setting for the web server in that copy of Alpha that affected the server configuration.
        Steve Wood
        See my profile on IADN

        Comment

          #5
          Re: Browser problems

          Along with what Steve just said...it does sound like a firewall issue---especially if you use the Windows firewall. A recurring problem I have had with Windows firewall is that XP will revert back to setting the firewall to "On" even after setting it to "Off" so even if you had set it to Off I would still check it. Windows does as Windows wants sometimes.

          Mike
          Mike
          __________________________________________
          It is only when we forget all our learning that we begin to know.
          It's not what you look at that matters, it's what you see.
          Henry David Thoreau
          __________________________________________



          Comment

            #6
            Re: Browser problems

            I have checked all the different options that you mention. I am currently using IE7 and it does not display the error codes anymore, just informing you.

            Thanks anyway - if you have another suggestion please let met know. Maybe I should format my PC (as it is due but I don't have the guts to go through all that...hell.)

            Comment

              #7
              Re: Browser problems

              If you have a public IP address, and you don't mind, let us know what that is (here or in a private email) so someone else can try to access the site.

              IE7 and other recent web developments make is more frustrating to determine cause. Google will automatically search for phrases you use in the URL if the URL is bad. Earthlink automatically gives suggestions on the right URL if the url is not found. Frustrating when you try to enter //localhost/index.a5w and all of your web services compete to NOT give you a proper error code.

              Anyway, don't format your PC (drive), that's useless. Check the following:

              - Compact your database (File/Compact Database) which will rebuild all of the indexes.
              - If you didn't, do ping your server from both inside and outside the firewall. Tell us what you find out (response or failure).
              - do try to access a file on your WAS. Such as //localhost/mytextfile.txt
              - try that same test from outside the firewall, such as http://mydomain/mytextfile.txt.

              Also, try renaming your Document Root (e.g.: C:\A5Webroot on your server, if that's what you have as your Alpha WAS Document Root).

              Continuing - rename it to A5Webroot_Old. Then go back and republish all files. Try to access again. Also look to see that it DID in fact publish what you expected to, where you expected it to.
              Steve Wood
              See my profile on IADN

              Comment

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