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Bonus TIPS for Successful Posting

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My A5V10 CD in action

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    My A5V10 CD in action

    I bought the full DEV ver and the CD by mail.
    Here is what happened on 2 different computers.
    Is there something I'm doing wrong?
    http://screencast.com/t/NzNkYzVkOWQ

    First Love

    #2
    Re: My A5V10 CD in action

    If it doesn't run from the CD you might have a bum disk. Copying the setup.exe probably won't work in any case, since (presumably) it will search the local path for the install files. Send an email to customer service.
    Peter
    AlphaBase Solutions, LLC

    [email protected]
    https://www.alphabasesolutions.com


    Comment


      #3
      Re: My A5V10 CD in action

      Thanks Peter,
      I wanted to make sure it wasn't me or my computers which run the A5 Tuturial Videos OK.
      I tried the copy idea just as another way of testing the CD condition.
      I'm sending them the video..forensics ya know.

      Originally posted by Peter.Greulich View Post
      If it doesn't run from the CD you might have a bum disk. Copying the setup.exe probably won't work in any case, since (presumably) it will search the local path for the install files. Send an email to customer service.
      First Love

      Comment


        #4
        Re: My A5V10 CD in action

        Originally posted by SMARTII View Post
        I tried the copy idea just as another way of testing the CD condition.
        I'm sending them the video..forensics ya know.
        You might try copying the CD directory structure + files to your hard drive. Maybe that will work?

        Forensics - yup.
        Peter
        AlphaBase Solutions, LLC

        [email protected]
        https://www.alphabasesolutions.com


        Comment


          #5
          Re: My A5V10 CD in action

          I assume you mean the entire Cd, but there is no Root folder, just setup.exe @ 153Meg, so probably a self contained compressed installer.
          Anyway the V9 CD is still fine & used Paragon to copy it to another CD which works.
          V10 CD is DEAD I believe but don't know how that could happen just sitting in a case.
          I never once left it in the oven.
          First Love

          Comment


            #6
            Re: My A5V10 CD in action

            Response:
            Hello there. Sorry for your inconvenience. Please contact xxxxxx@alphasoftware.com for a new disk to be shipped to you free of charge. Thanks!
            First Love

            Comment

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