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Gmail trouble

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  • #16
    Re: Gmail trouble


    As an example, we have one sparkpost account with a dedicated IP address that currently costs $34/month. On that account we have set up 4 sending domains under each of which we have several email addresses - total about 70.

    Why not set up a testing sparkpost account at no cost, look at the doc and see what you can do?

    As long as you have the ability to add DNS records for your domain you can do pretty much anything with a single sparkpost account.


    • #17
      Re: Gmail trouble

      Looks good Jon.


      If I understand correctly, with the sparkpost setup, in effect, every user will have the one interface. Only to the sparkpost account, each of which will in turn link to their existing email. This will eliminate the email hassles once I re-code my application.


      If so, it is well worth the low monthly cost in aggravation reduction alone.


      • #18
        Re: Gmail trouble

        Yes, that's correct.

        If you're only using Alpha to send emails all users could share the same sparkpost API key - although this should be hidden from the user if possible.

        You'd need to manage email forwarding on a user by user basis, so would need to be given a forwarding address by the user.

        Aggravation much reduced our end, although email is still responsible for 50% of our support calls, we seldom get a call from a user set up for sparkpost.


        • #19
          Re: Gmail trouble

          Thanks Jon.

          It seems like the time and patience you put into this discussion could save us both, and hopefully a lot more, a great deal of time and aggravation. Thanks for catering to my need for discovery.




          • #20
            Re: Gmail trouble

            One more question. Is there a way to mandate an email send with or without seeing the letter/form when using sparkpost?



            • #21
              Re: Gmail trouble

              Most hosting companies have hosting for email only. I have my own hosting but use it for sending emails daily. I do not host emal only accounts, but does and I can recommend. Usually less than others and very flexible with great service. Includes SSL, I believe and ssd.
              Dave Mason
              Skype is dave.mason46


              • #22
                Re: Gmail trouble

                Originally posted by Gene FitzPatrick View Post
                One more question. Is there a way to mandate an email send with or without seeing the letter/form when using sparkpost?

                Not sure what you mean. As far as I am aware the contents of any email sent via sparkpost are not accessible, only details of the submission and it's subsequent progress.


                • #23
                  Re: Gmail trouble

                  Hi Jon.

                  Up until now, my system allowed the user to email form letters as well as creating a one-time email starting with a blank screen. I have resigned to allowing the emailing of letters only. That's OK. I am still waiting for a sparkpost rep to get back to me regarding verification issues. It's been 2 days. Have you experienced this slow response to a help request as well?



                  • #24
                    Re: Gmail trouble

                    Never had a problem with sparkpost support, but only raised 2 issues. One was answered within 15 minutes of the auto-response.


                    • #25
                      Re: Gmail trouble

                      Good morning Jon.

                      I have set up a sparkpost account and have tried to use the following code to send an email to myself. No error is returned BUT no email shows up in my mailbox.
                      What am I missing?

                      dim pm as p
                      Dim result as L
                      Dim ps as P

                      pm.from = usersfrom
             = email_to
                      pm.subject = email_subject
                      pm.message = email_message
             = email_cc
                      pm.bcc = email_bcc

                      result = email_smtp_open(ps,"",587,"SMTP_Injection",API_Key,"STARTTLS")


                      result = email_smtp_send(pm,ps)


                      Last edited by Gene FitzPatrick; 11-09-2019, 09:52 AM. Reason: Was incomplete


                      • #26
                        Re: Gmail trouble

                        API_Key should be the string of hex digits returned when you created the sparkpost API Key under 'configuration'. The rest looks correct to me.


                        • #27
                          Re: Gmail trouble

                          Thanks Jon. It is.

                          I have tried connecting to my comcast server using the same information that I use successfully in my default profile and get the same results. No connection. Perhaps the issue is elsewhere?


                          • #28
                            Re: Gmail trouble

                            Is port 587 open through your firewall?


                            • #29
                              Re: Gmail trouble

                              Good question. How do I check that?

                              By the way, I was using port 465 when trying with the Comcast settings.

                              There must be some "just in case' code that happens when using the built in function that does not happen with email_setup_open. Otherwise, it seems to me, that this issue would be there with the built in function as well.
                              Last edited by Gene FitzPatrick; 11-11-2019, 05:22 PM. Reason: more info.


                              • #30
                                Re: Gmail trouble

                                You are not going to believe this gang! The problem I was having when testing was that I was sending the emails to myself! Normally no issue but with NAME.COM, it apparently is. When I sent the test emails to another one of my own email addresses, they showed up!

                                Are you rolling your eyes yet? OY!