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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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Activation on new PC

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  • Activation on new PC

    I reinstalled Alpha v11 but am unable to reactivate! Any suggestions how I can do this?
    David Montgomery

  • #2
    Find your activation key.
    If you have changed computers, you have 2 problems.
    1 the computer name needs to be the same as the original install
    2 you may need the activation key which is in your Roaming Folder on the previous installation machine.
    What has happened to make you reinstall?
    Ted Giles
    Example Consulting - UK

    See our site for Alpha Support, Conversion and Upgrade.


    • #3
      I purchased new computers.

      I found the activation key. Not sure how to open it.
      David Montgomery


      • #4
        Open it with Notepad to see the actual number. Try entering it when asked.
        One of the computers needs to have the same name as an earlier one when the activation key was created, else I suspect it won't work. Try it anyway.
        The activation key as based on machine name and licence number, but the servers to handle that also may not be working any more so it's a but long winded.
        Ted Giles
        Example Consulting - UK

        See our site for Alpha Support, Conversion and Upgrade.


        • #5
          Thanks Ted

          What repercussions can I expect if I change my computer name to match licensing info
          David Montgomery


          • #6
            None that I can think of.
            It's easily changed back again if you hit a problem.
            My Alpha Application Security uses the pc name to prevent lift and shift - and other stuff - so you would need a new password with some of my stuff.h
            I suppose it depends on your installs.

            I'm presuming you found the Activaton key?
            Ted Giles
            Example Consulting - UK

            See our site for Alpha Support, Conversion and Upgrade.


            • #7
              Thank you again Ted

              I did find the Activation key. However v11 won't recognize it, I guess because of the computer name.

              I have limited computer knowledge but have been able to develop an application for my small business. I have used Alpha software since Alpha Four. I have purchased all the updates through the years and feel betrayed by Alpha with the new licensing.

              I have a three computer peer to peer network - I'm wary that changing the name of my computer will cause network issues that would be above my knowledge level.

              Also, I'm concerned Alpha would cancel my v11 license somewhere down the road

              Thanks for your help
              David Montgomery


              • #8
                Well for anyone watching this, the result was good.
                The outcome seems to be that legacy paid up versions are perpetual - but no more updates.
                Not sure that would worry most DT users.
                Most AS issues can be overcome, so gimme a shout if anyone needs assistance.
                Ted Giles
                Example Consulting - UK

                See our site for Alpha Support, Conversion and Upgrade.