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Parallels wont send email reports

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    #1

    Parallels wont send email reports

    I have just bought the new Macbook Pro and have transferred Alpha to it from my previous MacBook only this time I decided to use "Parallels" instead of bootcamp. The problem is I cant get the "send report via email" function to work, any suggestions would be greatly appreciated.
    Tags: None
    #2
    Re: Parallels wont send email reports

    When you say "I cant get the "send report via email" function to work" just what do you mean?

    Does that mean clicking on it does nothing or are you getting an error?

    Comment

      #3
      Re: Parallels wont send email reports

      Slow Saturday..............

      any suggestions would be greatly appreciated
      I decided to use "Parallels" instead of bootcamp
      Go back to bootcamp?
      There can be only one.

      Comment

        #4
        Re: Parallels wont send email reports

        Originally posted by Stan Mathews View Post
        Go back to bootcamp?

        Works with Parallels for me and is why I asked what he means by the function does not work.

        Comment

          #5
          Re: Parallels wont send email reports

          Hi Preston , Thank you for looking at my problem, the email was getting processed but then nothing else happened, ie didn't pass to the email client but no error message.

          However I sorted the problem by removing Alpha, thunderbird and parallels and starting again making sure i installed thunderbird before Alpha and all is working as expected so I can only assume that with my first install, I possibly installed Alpha before the email client and therefore there was no email client for Alpha to associate with, not sure but alls good now thank you.

          Just for information this was the best Alpha customer service could suggest .....

          By looking at your e-mail below, it seems like you may need assistance with building your application. I can certainly tell you if something is possible to be done in Alpha (and looking at your comments, there is no reason that it cannot be done), but if you need help on how to do certain things in Alpha, then I would recommend the following options.


          If you think you are dealing with an isolated error tech support can be had for $149 per incident.


          If you are looking at getting assistance with building your application, we do have a mentoring service where you can purchase mentoring hours with a certified Alpha consultant.

          Perhaps they will keep my, simple no cost, solution in mind for the future!!

          Stan .... no going back to Bootcamp, Parallels makes things so much more convenient for us Mac converts.

          Thanks Guys

          Comment

            #6
            Re: Parallels wont send email reports

            Thanks for sharing you solution ,Once again, magnanimity of guys in this forum is established

            Comment

              #7
              Re: Parallels wont send email reports

              Sounds good Bill. I am mainly a PC guy but I do have a Mac for testing only. As for sending emails I found that sending through a default client such as Outlook was not the best thing to do as it still does not actually send the email until you physically open up Outlook and allow it to do a send/receive. Other wise it just sits in the outbox and never gets sent. Not sure if that is the same with Thunderbird.

              What I do, and recommend to all my app users is to use Alpha 5 built in email client for sending. That way it is sent directly out with no delay and all replies come back to my regular email account.

              The main thing is you got it working.

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