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Help with printing an invoice!!!

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    #1

    Help with printing an invoice!!!

    We have completed setting up our invoicing and it views great however when you print it mutiple lines of 00.00 following. Sometime 1 1/2 extra pages.
    The 00.00 lists under price and extension. Anyone know how to fix it?
    Tags: None
    #2
    Re: Help with printing an invoice!!!

    Anyone know how to fix it?
    Not without looking at a sample that illustrates the behavior. Sounds like an issue with a one to many set link.

    Reporting on sets.
    There can be only one.

    Comment

      #3
      Re: Help with printing an invoice!!!

      Because it only does it when it prints, I had to scan it.

      Comment

        #4
        Re: Help with printing an invoice!!!

        Because it only does it when it prints
        We have to look at a working sample and see what is happening. How you have the report designed, what groups you have defined, what filter is driving the report, etc.
        There can be only one.

        Comment

          #5
          Re: Help with printing an invoice!!!

          The problem seems to be in the detail section. And the detail is defined as quantity, ship, back ordered, product #, item, price and extension.
          The only problem is the unit price and extension. It is filtered, by invoice # or order # and both fields are unique.

          Comment

            #6
            Re: Help with printing an invoice!!!

            Take a look at the AlphaSports example and find what you have done differently.
            There can be only one.

            Comment

              #7
              Re: Help with printing an invoice!!!

              We did that. We are going to try recreating the report from scratch and see what happens.

              Comment

                #8
                Re: Help with printing an invoice!!!

                Similar problem.

                I have created a report that prints correctly, however, it prints too much.
                It is an accounts receivable report from a set [ customers linked to sales} via cust_id.

                In the sales records, many records have been paid. In these records, the line balance or record balance is set to zero. We would like these 'zero' records not to appear on the "statement report". It is only necessary to show " unpaid sales which do have a positive (or/negative) ending balance.

                In the report genie, I set a filter sales->balance<>0 . It seems to take!! I run the report on the screen from my print button and both - paid and unpaid - continue to show. When I return to the print genie, the prviously written filter is no longer there. I then, created a query on the table "sales" [ sales->balance <> 0. ] I returned to the print genie and entered the query as a filter, which as before with the filter did the same thing.

                I am printing from a button on the screen, which selects as a default value, the record
                in focus. Apparently, having chosen the record in focus, no other filter is allowed in the action scripting, or so it seems. I presume the option of removing from print 'filtered' records are either in report design, the action scripting print button on the form or in the print genie.
                If it is not in one of these three places, I would greatly appreciate someone out there, tell me where to look. If it is there and I keep missing it, I need the cobwebs knocked out of my head.

                I looked in help as well as the print forum for the answer, but did not find a close enough problem and solution. As always, I will be grateful for any help.

                John Linley

                Comment

                  #9
                  Re: Help with printing an invoice!!!

                  Often an issue with one to many sets. Create in inverted set sales linked to customers, one to one on cust_id. You should be able to design the report you want.

                  There is very little overhead to creating sets. No data is duplicated.
                  There can be only one.

                  Comment

                    #10
                    Re: Help with printing an invoice!!!

                    Stan: Thanks for the quick response. Your suggestion of creating a new set, reversing the child and parent, reminded me that I had done that in A4 many times. Especially when the need arose to use an index that was in the child but not in the parent. Check numbers being the first and most common.

                    When I received your suggestion, I tried, without creating the reverse structure, to do the following as a quick solution. I copied the statement report to the child table 'sales', removed, temporarily three fields from the report {name,address, cistzip, } which are only in the customer table, changed the button on the original acc receiv form to print the copied report associated directly to the "sales" table. It still did not remove from the report the "paid" invoices. This morning I will play around with it further. I will create the new reversed set, create a new form for that set, and place a new print button on the new form. I might have to create a new index in "sales" based on cust id + invoice nbrs with a filter in the index to not show paid invoices. Many customers have more paid records than unpaid. Statements that hide paid invoices, will take considerable less time and paper to print, especially when there are over 1,000 statements.

                    May I assume that your suggestion of creating the new set means there is no way in the original set {customers to sales } to filter out, in a report the "balance <>0" records?

                    Kindest regards and thanks for past and current advice,
                    John

                    Comment

                      #11
                      Re: Help with printing an invoice!!!

                      Stan:

                      I have the report working now. Filtering out paid records from um-paid records was achieved by trial and error. Thanks for your help again.

                      Kindest regards,

                      John L.

                      Comment

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