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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
  • Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
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  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Alpha 5 printer icon

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  • drgarytraub
    replied
    Re: Alpha 5 printer icon

    Well, it does not work for me.

    Leave a comment:


  • gumbuster
    replied
    Re: Alpha 5 printer icon

    Thanks Nick,
    that did the trick.
    I swore I did this before, but this time it worked.

    Appreciate the help.

    Ed

    Leave a comment:


  • NickH214
    replied
    Re: Alpha 5 printer icon

    The print driver supplied in A5V9 works just fine in Windows 7 64 bit. You just need to provide this very simple fix.

    Go to the Alpha5 Program directory. Find the file named InstallAmuyuniPrinters. Run the program and everything should work. (You may have to run it twice)

    Leave a comment:


  • gumbuster
    replied
    Re: Alpha 5 printer icon

    Thanks Nick,

    unfortunately neither printer icons you suggest show up under my Printer list. I even uninstalled A5 & reinstalled it but no luck.
    When I try to email a pdf report A5 says the printer driver is not installed & offers to install it. It fails to install it saying maybe I don't have admin. rights even though I do.

    Ed

    Leave a comment:


  • NickH214
    replied
    Re: Alpha 5 printer icon

    There is some very peculiar behavior in Windows 7 64 bit. If I open up "Devices and Printers", one of the printers listed is the "Amyuni Document Converter". This is what A5 uses to generate PDFs. If I close "Devices and Printers" and then reopen it, the same printer is sometimes listed as the "Alpha 5 Document Printer". Doesn't really matter, if you see either one you should have no trouble creating PDF files.

    Leave a comment:


  • robert
    replied
    Re: Alpha 5 printer icon

    It should show Alpha Five Printer as a printer in start\settings\printers.

    Leave a comment:


  • gumbuster
    replied
    Re: Alpha 5 printer icon

    Mike,

    On my Win 7 64 bit pc I'm looking at the printers listed inside the control panel.

    It's only showing my installed network laser printer, a fax icon, & Microsoft XPS Document Writer.

    On my Win XP 32 bit pc I see a pdf driver, (as well as other printers), & under properties the Model is listed as Amyuni PDF Converter 157. Is this the Alpha 5 driver?

    Thanks for the reply!

    Ed

    Leave a comment:


  • MikeC
    replied
    Re: Alpha 5 printer icon

    Ed,
    but I don't see an Alpha 5 printer icon listed under Printers.
    Something is amiss as I have at least one Alpha printer listed on every computer I have used with Alpha (5 pcs). Where are you looking for the printer?? And are you certain that you did not simply miss it as it is named a bit different at times on different computers?--such as Auto Alpha Five Printer ....

    Leave a comment:


  • gumbuster
    started a topic Alpha 5 printer icon

    Alpha 5 printer icon

    I'm trying to use the suggested fix so I can email pdf reports using Win 7 64bit but I don't see an Alpha 5 printer icon listed under Printers.

    Any help would be appreciated. Thanks.


    The suggested fix is described below:

    https://forum.alphasoftware.com/show...ight=pdf+error

    Here is a solution I just found on the Amyuni Forum and IT WORKED!!!!! I can now print to PDF files using Alpha5 Version 9 on my Vista 64 Bit machine.

    I modified it slightly to pertain to Alpha from what was on their forum.


    1) Make sure that you are logged in as a user with administrator rights.
    2) Select Control Panel, and click Printers.
    3) Right-click the Alpha Five Printer icon
    4) Select the Ports tab, then click the Add Port... button.
    5) Select Local Port and click the New Port... button.
    6) Enter NUL: for the new port name and click OK. Close the Printer Ports window.
    7) Ensure that the NUL: port is selected in the Ports list.
    8) Select the Advanced tab.
    9) Select the Spool print documents radio button to make the options below it clickable.
    10) Clear (uncheck) the box labeled Enable advanced printing features.
    11) Select the Print directly to printer radio button again.
    12) Click the Apply button, and then click OK.
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