Alpha Software Mobile Development Tools:   Alpha Anywhere    |   Alpha TransForm subscribe to our YouTube Channel  Follow Us on LinkedIn  Follow Us on Twitter  Follow Us on Facebook

Announcement

Collapse

The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
  • Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
  • Sexist, racist, homophobic, transphobic, ableist, or otherwise discriminatory jokes and language.
  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
See more
See less

alpha will not close

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • alpha will not close

    I have two win 7 systems that have been running a5v9 well. Some time in the last week both systems developed the same problem. Opening alpha with or with out any database is slow but in either case alpha will not close. Using the exit command on the file menu or the X exit command on the command line at the top or using the windows red X all do not work. Repeated attempts bring up the windows dialog to close the program. I have re-installed alpha just as I have many successful times before but there is no change now. I assume it might be due to some windows update but I do not know. Has anyone seen or solved this?
    Thanks
    Irwin

  • #2
    Re: alpha will not close

    If you open Alpha, then open Alphasports, does Alpha then close as expected or remain open?

    If you don't have AlphaSports handy, then create a new empty database in a new folder and try that.
    Al Buchholz
    Bookwood Systems, LTD
    Weekly QReportBuilder Webinars Thursday 1 pm CST

    Occam's Razor - KISS
    Normalize till it hurts - De-normalize till it works.
    Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
    When we triage a problem it is much easier to read sample systems than to read a mind.
    "Make it as simple as possible, but not simpler."
    Albert Einstein

    Comment


    • #3
      Re: alpha will not close

      If I open any database and use the file pull down menu to close the db then the db does close. I can also close the db by closing the control panel. But I can not close Alpha even if the db has closed or even if no db was ever opened. It is the alpha application that is not closing even though the data bases do close and leave me at a blank alpha screen.
      Thanks
      Irwin

      Comment


      • #4
        Re: alpha will not close

        Originally posted by irwincohen View Post
        If I open any database and use the file pull down menu to close the db then the db does close. I can also close the db by closing the control panel. But I can not close Alpha even if the db has closed or even if no db was ever opened. It is the alpha application that is not closing even though the data bases do close and leave me at a blank alpha screen.
        Thanks
        Irwin
        Yikes. I'd look at any updates that came through and uninstall them on one machine until it works.

        If you id one update as a culprit, then uninstall that on the other machine and see if it's the only thing.

        I feel your pain.
        Al Buchholz
        Bookwood Systems, LTD
        Weekly QReportBuilder Webinars Thursday 1 pm CST

        Occam's Razor - KISS
        Normalize till it hurts - De-normalize till it works.
        Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
        When we triage a problem it is much easier to read sample systems than to read a mind.
        "Make it as simple as possible, but not simpler."
        Albert Einstein

        Comment


        • #5
          Re: alpha will not close

          Have you tried installing alpha in a folder on the c: drive and NOT in program files? It probably is a windows update, but thought I would ask anyhow.

          I did get several win7 updates a few days ago, but no problem with v12 so far.
          Dave Mason
          dave@aldadesktop.com
          Skype is dave.mason46

          Comment


          • #6
            Re: alpha will not close

            Solved! First I re-installed a5 with no change. Then I un-installed all the windows updates received in the last 2 weeks with no change. Then I used a disk cleaner (Glary Util) to remove un-needed files and that worked. I used system restore to re-install all the updates and the problem did not come back. On the other machine I deleted all the files in C:\Users\Irwin\AppData\Local\Temp. There were 92000 files in temp and most were *.mpx type. Now both a5 installations work fine. They open and with or without a db the a5 application closes as it should. I am puzzled as to how this happened on two systems. There may be some bug in my db creating corrupt or excessive files in temp. I will keep an eye out for that.
            Thanks for your comments,
            Irwin

            Comment

            Working...
            X