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Bonus TIPS for Successful Posting

Try a Search First
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Alpha and epsom LQ570 esc+ Problem

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    Alpha and epsom LQ570 esc+ Problem

    We have a problem when printing reports using an Epsom lq570+ within Alpha5v4.5. first page of the report prints fine, printer will then print "Gobbledegook" out and use endless paper. The report prints fine on a Oki microline and also HP laser printers.

    The printer works fine with all other application Word 2000, Notepad, Lotus Wordpro but not Alpha.

    I have tried the following
    I have created a new report using the epsom as default same problem.

    I have timelessly checked my dip switches and there fine.

    Any help would be appreciated.

    #2
    RE: Alpha and epsom LQ570 esc+ Problem

    David, were you able to print the same report with an earlier version of Alpha Five, or is this something that just started after updating to vers. 4.5?


    Is this a dot matrix printer? If so, I would try several things:

    1) first search this message board for quesions, tips, and work arounds for dot matrix printers;

    2) next, compare the layout of your report with the printable area on each sheet; it's likely your layout won't fit entirely within the limits of a single sheet of paper;

    3) next, check the fonts being used in your layout. Are they supported by your printer? If not, you might try changing them.


    It's my understanding that Alpha Five prints a report by first generating a bit map image of the report, and then sending that image to the printer. You might check the Epson web site for tips and pointers on printing large bit map files from Windows.

    -- tom

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      #3
      RE: Alpha and epsom LQ570 esc+ Problem

      I have now solved the problem by changing the spool setting within windows 98 to RAW. Thanks for your help.

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