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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
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If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
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Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

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The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
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If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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it's a monday!

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    it's a monday!

    hi:

    not only did the sewer back up, but my computer died and went to byte heaven. how can i get up and running again? i need to reload a5v5 and get it registered/activated.

    regards,

    ed

    #2
    RE: it's a monday!

    What do you mean by: >>my computer died and went to byte heaven.
    TYVM :) kenn

    Knowing what you can achieve will not become reality until you imagine and explore.

    Comment


      #3
      RE: it's a monday!

      hi ken:

      deceased, no longer operable, dead, without life, no longer using electricity. other than that it's ok. so i got a new one.

      regards,

      ed
      p.s. trying to maintain some sense of humour

      Comment


        #4
        RE: it's a monday!

        OK, I wasn't sure what you were trying to do, reload v5 on deceased. (You have my condolences)

        Reload V5 and contact [email protected]. She will give you the info you need for activation. (Unless you recorded the serial number and activation numbers in a safe place.)

        kenn
        TYVM :) kenn

        Knowing what you can achieve will not become reality until you imagine and explore.

        Comment


          #5
          RE: it's a monday!

          hi ken:

          thanks very much!

          regards,

          ed

          Comment


            #6
            RE: it's a monday!

            Just remember to use the same computer name for your new computer, and then under Help use the request activation code. Shortly after that you will get an e-mail with the activation code.
            If you only activated your A% on 1 computer then you have 1 more chance to activated on your new computer without using the same name.




            Hope to see you all at the conference!!!!!

            Mexican.
            The Mexican

            Comment


              #7
              RE: it's a monday!

              hi mario/mexican:

              thanks!!

              i'm going to see if i can get the hard drive working on another computer to fetch my license and activation code from the e-mail archives. i've got everything backed up except my e-mail and (of course) my registry.

              regards,

              ed

              Comment


                #8
                RE: it's a monday!

                You're sense of humor made me laugh. Nothing worse than the computer going belly up. However, on the good side, I hope you got all the bells and whistles you could ever want on the new one.

                Name the new computer with the same name as the old one. Then load Alpha5V5 from your installation disk. I copied the installation exe to a CD after ordering it via download to make an installation disk. Then execute the latest update file to load the latest patch. Select settings from the view menu and then license number and enter the license number you were given with the purchase.

                Now go help and activation and activate Alpha5V5. If you've named the old computer the same as the old one, the Alpha server should find the original activation number and reissue it. You will not be using your second allowed activation.

                Comment


                  #9
                  RE: it's a monday!

                  hi ohlen:

                  thanks for the input! if i could'ne laugh about it i'd go insane thinking about it!

                  regards,

                  ed

                  Comment

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