RE: Upgrade from Version 4.5 to 5.0
Dave,
I will bitch until I get satisfaction. I loved Alpha (1992-?) until the shoddy Windows releases were foisted upon a poor unsuspecting faithful customer base. Were you there? Do you remember how awful it was?
Because the Alpha discussion boards have been strong for many years, many users seem to have forgiven this "violation of trust" as I see it. ($$$/rebate debacle)
Alpha users suffered together through weak Windows program releases not unlike fellow coal miners, urging each other not to give up with tips, tricks, work-arounds, patches and other suggestions to make it all work somehow. That's the power in the community.
I'm also a moderator on a website for our independent reps and interface with real customers every day. It gives me great satisfaction to see great ideas implimented and become part of our software products. Is this the norm in the industry? No, of course it's not.
I'm grateful for the companies like Sonic Foundry, for example, who manage to keep pace with trends, deliver useful innovative software and still treat their users right.
By that I mean: fair pricing and not waiting through 2 recessions to get the opportunity to buy an upgrade at *surprise* greater cost.
As the Turko clown says: "That ain't right".
I hope the eyes and ears of Alpha are tuned in right now.
Thanks again for your input, Tim
Dave,
I will bitch until I get satisfaction. I loved Alpha (1992-?) until the shoddy Windows releases were foisted upon a poor unsuspecting faithful customer base. Were you there? Do you remember how awful it was?
Because the Alpha discussion boards have been strong for many years, many users seem to have forgiven this "violation of trust" as I see it. ($$$/rebate debacle)
Alpha users suffered together through weak Windows program releases not unlike fellow coal miners, urging each other not to give up with tips, tricks, work-arounds, patches and other suggestions to make it all work somehow. That's the power in the community.
I'm also a moderator on a website for our independent reps and interface with real customers every day. It gives me great satisfaction to see great ideas implimented and become part of our software products. Is this the norm in the industry? No, of course it's not.
I'm grateful for the companies like Sonic Foundry, for example, who manage to keep pace with trends, deliver useful innovative software and still treat their users right.
By that I mean: fair pricing and not waiting through 2 recessions to get the opportunity to buy an upgrade at *surprise* greater cost.
As the Turko clown says: "That ain't right".
I hope the eyes and ears of Alpha are tuned in right now.
Thanks again for your input, Tim
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