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Unhandled Exceptions - my 2 cents

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    Unhandled Exceptions - my 2 cents

    The other thread was getting a little long so I've started my own.

    I, too, have experienced unhandled exceptions, mainly with the beta and was never able to repeat the steps that resulted in them.

    I am running Windows XP on a Pentium III with 512K RAM and many, many background programs. I've got instant messenging, fax and phone answering programs, weather updating, calendar programs, one-touch scanning, etc. I have programs hang on a regular basis, Microsoft Word among them. I click on those Microsoft messages: "your program has shut down and we'd like to collect data and ship it to our technical dept." regularly. If I did a clean install of XP and didn't load all those extra background programs I bet 99% of my problems wouldn't happen.

    Any software that ships to the general marketplace is going to have a shakedown period when it is run on machines combining permutations of hardware, software, drivers, memory and spilled coffee in the keyboard that no developer can anticipate, much less mitigate.

    Every time Microsoft ships a new windows, the consulting pundits at Gartner, Meta and Giga warn early adopters to wait beyond version 1.0.

    But, fortunately, many people want to gain in productivity what the new features provide them even at the expense of some technical problems in the early going.

    Nobody should expect to port a mission critical application to Version 5 the day it ships and run flawlessly. It doesn't happen with any software released in a non-controlled environment and software releases often fail in a controlled environment (i.e, 1000 machines where you know the configuration up-front in some corporate office).

    I do online banking with a large international bank with a red umbrella protecting its image. For months, they've been promoting a new improved online banking experience. Two weeks ago I tried to log on (browser based client system) and the new interface was there - unannounced. It was a colossal failure. I could not login for 2 days 99% per cent of the time and when I could I could not get a correct page to display (my financial data, no less!). On the third day, I logged in and the old interface was restored. In the corner of the screen was a brief apology because the bank understood that "some customers experienced some problems recently but now everything was ok"! No mention of the failed upgrade, but the "coming soon" promos were back.

    Spend your time figuring out how to use the new features of Version 5 in your work and plan a staged roll-out of your upgraded work. By the time you've got your new release of your own applications planned and coded and ready for your own release, these bugs will be a dim memory.

    #2
    RE: Unhandled Exceptions - my 2 cents

    Jeff,

    Thanks for your sane & realistic message. The perspective that you have presented provides some much needed balance and a reality check to boot!

    Peter
    Peter
    AlphaBase Solutions, LLC

    [email protected]
    https://www.alphabasesolutions.com


    Comment


      #3
      RE: Unhandled Exceptions - my 2 cents

      My 2 cents worth

      I have NOT had any unhandled exception errors in ver5. I did not have one back in a beta a few betas back when I accidentially hit rebuild addins. I reinstalled the beta and it worked fine. I am sure Selwyn and team will figure what the culprit is for the some folks problems, but on my end, everything has worked GREAT!

      Daryl

      Comment


        #4
        RE: Unhandled Exceptions - my 2 cents

        Oops!
        My second sentence should read I did have an error in the beta a few betas back.

        Sorry

        Daryl

        Comment


          #5
          RE: Unhandled Exceptions - my 2 cents

          I think we have identified the problem of the unhandled exception. it seems to be very specifically tied to certain printer drivers (e.g. cannon bj 5100 as on example) where an alternate API call must be made to get the paper sizes supported by the printer. we are in the process of fixing this now and will put out a patch.

          any user who is experiencing an unhandled exception error could verify this by selecting a different printer driver as their default printer driver. exiting from a5, and then restarting it.

          Comment


            #6
            RE: Unhandled Exceptions - my 2 cents

            Sewlyn,

            This fixes it for Alpha Sports and my apps with one exception (so good work and congrats) - I have one Calc field in a report of mine that reads as non-existent (the same one I reported to you during the beta on 04/19/02 email) and here is why:

            I have a set that defines a one-to-one link _twice_ to the same database. Alpha 4.5 handles this by appending a "1" to the second linked database e.g. Foster_Homes and Foster_Homes1

            Alpha v5 handles this by changing the first link to: Foster Homes (no underscore) and the second link as: Foster_Homes.

            The calc-ed field in the report refers to Foster_Homes1, which v5 can no longer find. (I solved it with the beta, by just adding it back in and saving the report form).

            Thanks,
            John








            Congrats.

            Comment


              #7
              RE: Unhandled Exceptions - my 2 cents

              Just a note- I changed my printer driver to my Samsung ML1210. I still get the unhandled Exceptions error.

              Comment


                #8
                RE: Unhandled Exceptions - my 2 cents

                Jeff,

                Is your printer perhaps a Cannon BJ compatable with a similar printer driver? Also any chance that you accidentally saved a corrupted image of the calc's?

                Dave

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                  #9
                  RE: Unhandled Exceptions - my 2 cents

                  Yes I have changed my printer driver from HP LaserJet 2100 to plain �text driver� and the unhandled exception problem goes away.

                  Another printer to add to the offenders list.

                  Robin

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