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Implications of end of support for v8 (and v11 and earlier)

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    #16
    Re: Implications of end of support for v8 (and v11 and earlier)

    Many thanks-

    I've been through this before with other files that are basically .txt files but have a different extension. I had copied it to another folder but forgot to change the extension. After changing the extension, I now have the activation key.

    I might install it on my laptop since Alpha says that I can also have it on a portable machine not connected to the same network. However, that machine is connected to my network via wi-fi so I'm not sure if I would have to disable that before installing. Any idea?

    I'm going to install v9 before the end of the month and do the same thing. No sense in holding onto it if I'd never be able to use it, if so desired.

    Comment


      #17
      Re: Implications of end of support for v8 (and v11 and earlier)

      Go ahead and install it. Alpha doesn't check for other installs and you will need the internet to activate it if they haven't already turned off the activation servers for older versions.

      Comment


        #18
        Re: Implications of end of support for v8 (and v11 and earlier)

        How can Alpha sell a perpetual license that cannot be activated again at some point in the future?
        Robin

        Discernment is not needed in things that differ, but in those things that appear to be the same. - Miles Sanford

        Comment


          #19
          Re: Implications of end of support for v8 (and v11 and earlier)

          Nobody from Alpha Software has chimed in here to say whether or not they will disable the online database for activation so, the guys have been helping me find a way around that possibility. I should send an e-mail to them and ask the question.

          Allen/Ted- any ideas in regards to my question about disabiling wi-fi on the laptop to enable installing v8 on a system not connected to the same network as the other installation is on?

          Comment


            #20
            Re: Implications of end of support for v8 (and v11 and earlier)

            see post 17

            Comment


              #21
              Re: Implications of end of support for v8 (and v11 and earlier)

              Don't hold your breath if making a query about V11 or older. I purchased a perpetual license for AA Runtime last May which apparently will expire in 2 months. emailed & created a query via the website and haven't had a response after a week.

              Come on Alpha, customer service is important.

              Comment


                #22
                Re: Implications of end of support for v8 (and v11 and earlier)

                @Robert.
                If you have the Activation Key and the License# you can load your version onto a laptop.
                I have a suspicion that the Activation Key is actually a GUID constructed from the PC name and other stuff.
                So, if you are loading the second version of V8 - which hasn't been activated before - and the server is not operational, you are stuffed, basically.
                However, renaming the laptop to the same name as the desktop (you can swap these names at will) installing and using the Activation Key and License# will get you working.
                BUT
                You cannot have 2 devices with the same name on a Windows network.
                This means that you will not be able to connect the laptop while you are using the same name as the desktop.

                Example.
                I have 1 DT and 2 LT's.
                One of the LT's is a Netbook I use for demo's as it's light and easy to carry.
                When I am away from the office, I name the LT the same as the DT and Alpha works fine.
                Back at the office, I add a "1" to the LT name - Alpha stops and I can get into the network again should I wish to.

                You have another alternative if you have the Runtime Builder version. Build on the DT and deploy to the LT.
                See our Hybrid Option here;
                https://hybridapps.example-software.com/


                Apologies to anyone I haven't managed to upset yet.
                You are held in a queue and I will get to you soon.

                Comment


                  #23
                  Re: Implications of end of support for v8 (and v11 and earlier)

                  Originally posted by armasoft View Post
                  Don't hold your breath if making a query about V11 or older. I purchased a perpetual license for AA Runtime last May which apparently will expire in 2 months. emailed & created a query via the website and haven't had a response after a week.

                  Come on Alpha, customer service is important.
                  I haven't been able to figure out how to e-mail them. Could use some help.

                  Comment


                    #24
                    Re: Implications of end of support for v8 (and v11 and earlier)

                    Robert, you could try replying to the original email - not sure what the from address was on that as I didn't receive it despite having active V11 & V10 licenses.

                    Comment


                      #25
                      Re: Implications of end of support for v8 (and v11 and earlier)

                      Originally posted by Ted Giles View Post
                      @Robert.
                      If you have the Activation Key and the License# you can load your version onto a laptop.
                      I have a suspicion that the Activation Key is actually a GUID constructed from the PC name and other stuff.
                      So, if you are loading the second version of V8 - which hasn't been activated before - and the server is not operational, you are stuffed, basically.
                      However, renaming the laptop to the same name as the desktop (you can swap these names at will) installing and using the Activation Key and License# will get you working.
                      BUT
                      You cannot have 2 devices with the same name on a Windows network.
                      This means that you will not be able to connect the laptop while you are using the same name as the desktop.

                      Example.
                      I have 1 DT and 2 LT's.
                      One of the LT's is a Netbook I use for demo's as it's light and easy to carry.
                      When I am away from the office, I name the LT the same as the DT and Alpha works fine.
                      Back at the office, I add a "1" to the LT name - Alpha stops and I can get into the network again should I wish to.

                      You have another alternative if you have the Runtime Builder version. Build on the DT and deploy to the LT.
                      I haven't looked at this computer naming stuff before. My Desktop (to which the router is connected) has the same name as my laptop and works fine, as far as internet goes. I'm not sure how that jibes with what your saying about two computers on the same network with the same computer name.

                      Now, the second version of v8 is the same disc as I used for it's original installion, which is to my desktop (not to confuse the issue but the original install was on a different desktop than the current one; that was over 20 years ago.). However, if I decided to install v8 on my laptop, you're saying I can't do that because the computers have the same name. I really don't need to do that since I have v9, which has never been installed, and can install that on my laptop.

                      Comment


                        #26
                        Re: Implications of end of support for v8 (and v11 and earlier)

                        Version 9 may or may not have a different license that v8 you might need to check that.
                        Robin

                        Discernment is not needed in things that differ, but in those things that appear to be the same. - Miles Sanford

                        Comment


                          #27
                          Re: Implications of end of support for v8 (and v11 and earlier)

                          Robert, I made a presumption that you had set up a local network to share data across the 2 machines.
                          Apologies.
                          But, the rule still applies regarding the Activation Key.
                          Type [Computer Name] in the search box to see your settings.
                          See our Hybrid Option here;
                          https://hybridapps.example-software.com/


                          Apologies to anyone I haven't managed to upset yet.
                          You are held in a queue and I will get to you soon.

                          Comment


                            #28
                            Re: Implications of end of support for v8 (and v11 and earlier)

                            Originally posted by armasoft View Post
                            Robert, you could try replying to the original email - not sure what the from address was on that as I didn't receive it despite having active V11 & V10 licenses.
                            I had looked at the link provided- [email protected]. I went there and the only option I saw was Support. When I went to support, it only had "incident" options which cost either $249 or $495. However, I went back and looked just now and they say e-mail [email protected]. I just sent an e-mail to them. Will report back what I am told.

                            Comment


                              #29
                              Re: Implications of end of support for v8 (and v11 and earlier)

                              Originally posted by MoGrace View Post
                              Version 9 may or may not have a different license that v8 you might need to check that.
                              Thanks for mentioning that. It has a separate license number.

                              Comment


                                #30
                                Re: Implications of end of support for v8 (and v11 and earlier)

                                Originally posted by Ted Giles View Post
                                Robert, I made a presumption that you had set up a local network to share data across the 2 machines.
                                Apologies.
                                But, the rule still applies regarding the Activation Key.
                                Type [Computer Name] in the search box to see your settings.
                                No apologies necessary. I had intended to mention that I wasn't sharing files between the two systems but, obviously didn't. The help that you and the others are providing is much appreciated. It's not a simple subject.

                                I got thinking about it and if I was going to install v8 on my laptop, I probably would uninstall it from my desktop (I can't imagine that). I think uninstalling it gets around any licensing/activation issues.

                                As I just mentioned in my last post, I sent an e-mail to support concerning the activation keys online database.

                                Comment

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