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The Alpha Software Forum Participation Guidelines

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Bonus TIPS for Successful Posting

Try a Search First
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Report MailerRuntime

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    Report MailerRuntime

    Have just purchased Report Mailer for Runtime $399, answers from Sales not very helpful. From the sales page "Same features as ReportMailer, but allows for unlimited distribution with an Alpha Five Runtime Application. Not available for V5 Runtime" From this I would expect that the $399 allows both development and distribution.


    I create a button using the Action script genie but when applied get greeted with:
    "a5_layout_distribute(distribute_params)" not a known function

    Anyone know:

    Do we also need to pay out another $199 for the Report Mailer to develop and distribute runtime applications using mailing scripts created with Report Mailer?

    Where do we need to locate the .Aex file in V8 full program?

    Do we also have to place the .Aex in the runtime if so where?

    Hope a member of Alpha can help, the info supplied does not explain.

    Michael
    Last edited by Michael Humby; 01-30-2008, 04:54 PM.

    #2
    Re: Report MailerRuntime

    Michael,

    I agree that the website is not very helpful in its description of the Mailer for Runtime. However, from its title and the method in which Alpha licenses its other products, I would assume that it is not a development version.

    I would suggest that you go to the support page on Alphas website and fill out a support incident. You have 30 days from purchase to obtain free incident support. You will get Alphas attention faster and it will be logged into their system.

    Comment


      #3
      Re: Report MailerRuntime

      Doug,

      Thanks but I was hoping to get a reply from an Alpha employee so we could share the answers.

      You pay your money then download, but where to go from there on how to install is not explained. The PDF for operating the Report Mailer is fine and explains in detail how to use the mailer, but no info on installing and distribution.

      Michael

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        #4
        Re: Report MailerRuntime

        You might want to check out the ReportMailer page on Alphas website. There is a link to the documentation and it discusses installation. I'll bet that Alpha didn't include those instructions with the Runtime as they expected that you already had the developers version.

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