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The Alpha Software Forum Participation Guidelines

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Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

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Keyboard Problems inAlpha4Ver 6

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    Keyboard Problems inAlpha4Ver 6

    Can anyone tell me if they ever had the following problem: I have an application set up that is order driven. When our order entyr person adds a new line item to an already existing order and presses F10 to save it, the line item disappears. This only happens on her computer. We replaced her keyboard and it still happens. Any suggestions?

    #2
    RE: Keyboard Problems inAlpha4Ver 6

    It sounds like an indexing error.

    If you refresh your index, is the record there?
    Alpha 5 Version 11
    AA Build 2999, Build 4269, Current Build
    DBF's and MySql
    Desktop, Web on the Desktop and WEB

    Ron Anusiewicz

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      #3
      RE: Keyboard Problems inAlpha4Ver 6

      If I refresh the index the record is still gone. But amazingly enough, it appeears in the databaese associated with the region. QAny suggestions??

      Comment


        #4
        RE: Keyboard Problems inAlpha4Ver 6

        Check the fields that links the two dbf's.
        The header record and the detail record.
        Make sure that the linking fields are the same value.
        It may be that the value in the header or master record is not being passed to the detail record.
        If you go to the detail record and press c to change and change the value to that of the header record. save the record.
        escape to alpha 4 main menu.
        choose and open each database and then press IUA (index update all).
        open the set and view the records. can you see the records correctly?
        Charlie Crimmel

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          #5
          RE: Keyboard Problems inAlpha4Ver 6

          You may also have a problem with the active range. Check to see if the active range is set up so that it will not show a new item (not that it was set-up to do this, but inadvertenly it may be doing it).

          Augusto del Castillo

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