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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
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The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
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Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Technical Support for A5 4.5

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  • Technical Support for A5 4.5

    Gentlemen:

    I have been reading in numerous places on the Alpha site about patches for the new version of A5 (version 4.5). When I attempt to go to the download site, it asks me for user name and password.

    Please advise how a user accesses the technical support download site. The only password that I have ever used is the one that gets me to this message board and it doesn't work for the technical support download site.

    Any help is appreciated.

    Al Palmer

  • #2
    RE: Technical Support for A5 4.5

    Hello Allen

    We are having this remedied --- the Technical Support are should
    be back up and running (without need of a Password) in a few hours.

    Carol
    Alpha Software

    Comment


    • #3
      RE: Technical Support for A5 4.5

      How do you access this area from the site?

      Thanks

      Dave
      David Theoharides
      Assistant Superintendent of Schools
      Sanford School Department
      917 Main Street - Suite 200
      Sanford, ME 04073
      [email protected]

      Comment


      • #4
        RE: Technical Support for A5 4.5

        The Technical Support area is back up and running - you don't
        need a password to access.

        Dave, you get there by going to the support tab, then technical
        support.

        Carol

        Comment


        • #5
          RE: Technical Support for A5 4.5

          Thanks for the reply, but I only see Patches for A5 v 4.03 etc... where are the 4.5 patches?


          Thanks

          Dave
          David Theoharides
          Assistant Superintendent of Schools
          Sanford School Department
          917 Main Street - Suite 200
          Sanford, ME 04073
          [email protected]

          Comment


          • #6
            RE: Technical Support for A5 4.5

            Speaking of patches, are there any more after the version 4.51 release that was purchase some two weeks ago.

            Thanks,

            Miku

            Comment


            • #7
              RE: Technical Support for A5 4.5

              I don't believe there are any official patches yet. They may create one in the future. If you want to download the two .dll files, go to the A5v4 section and search on:

              a2rprnt.dll
              to find the dll for fixing the report grouping error.

              small glitch cian
              to find the dll for fixing the error with editing fields which use with the % format.

              NOTE: Questions like this should normally be posted in the A5v4 area.

              Comment


              • #8
                RE: Technical Support for A5 4.5

                Cal:

                Thanks for the tip.

                Al Palmer

                Comment

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