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Alpha Five does not work

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  • Alpha Five does not work

    [ATTACH=CONFIG]37973[/ATTACH]
    help help help!!!

  • #2
    Re: Alpha Five does not work

    Seems like an lic activation error did you try to startup with administrator right , what version [build]are you using a trial ? if that does not help try to re-install. Or are you using the developer are the trial period then you have to activate. let me know.

    Comment


    • #3
      Re: Alpha Five does not work

      Contact customer service, the number is at the bottom of your error dialog. The reason is due to Alpha's new subscription control. If you recently updated to a newer patch, patch back to the previous one.
      Steve Wood
      Join the ALPHA DEVELOPERS NETWORK
      There is no Cloud. It's just someone else's computer.
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      Comment


      • #4
        Re: Alpha Five does not work

        Originally posted by bea2701 View Post
        Seems like an lic activation error did you try to startup with administrator right , what version [build]are you using a trial ? if that does not help try to re-install. Or are you using the developer are the trial period then you have to activate. let me know.
        Not working as administrator,same error

        Comment


        • #5
          Re: Alpha Five does not work

          Originally posted by Steve Wood View Post
          Contact customer service, the number is at the bottom of your error dialog. The reason is due to Alpha's new subscription control. If you recently updated to a newer patch, patch back to the previous one.
          I do not update :(

          Comment


          • #6
            Re: Alpha Five does not work

            And on the trial period the same problem

            Comment


            • #7
              Re: Alpha Five does not work

              Re: Alpha License and Activation Update



              We have identified a problem in some builds prior to early November that can cause an unexpected .Net exception for some users. These builds attempt to contact the activation server on a non-standard port which may be blocked by firewalls.

              If you are getting a .Net exception upon activating, please make sure you are running at least build 1788-4225 from November 15, 2013. All releases since then include the correct port and will not be blocked by a firewall. Patches are available from http://downloads.alphasoftware.com/A...chdownload.asp

              If you are running a build newer that 1620 but older than 1788, and you have a reason which you cannot apply the patch, and you are getting a .Net exception when activating, ensure that your local system and any firewalls on your network will allow Alpha to initiate an outbound connection on port 8777.

              -Lenny

              Comment


              • #8
                Re: Alpha Five does not work

                Originally posted by rderksen View Post
                Re: Alpha License and Activation Update



                We have identified a problem in some builds prior to early November that can cause an unexpected .Net exception for some users. These builds attempt to contact the activation server on a non-standard port which may be blocked by firewalls.

                If you are getting a .Net exception upon activating, please make sure you are running at least build 1788-4225 from November 15, 2013. All releases since then include the correct port and will not be blocked by a firewall. Patches are available from http://downloads.alphasoftware.com/A...chdownload.asp

                If you are running a build newer that 1620 but older than 1788, and you have a reason which you cannot apply the patch, and you are getting a .Net exception when activating, ensure that your local system and any firewalls on your network will allow Alpha to initiate an outbound connection on port 8777.

                -Lenny
                I have the firewall turned off, it worked until yesterday, but today it doesn't work

                Comment


                • #9
                  Re: Alpha Five does not work

                  Wouldn't by any chance be on a XP machine? Hackers have been waiting for this day...
                  Robin

                  Discernment is not needed in things that differ, but in those things that appear to be the same. - Miles Sanford

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