I have a mess and can use some help.
I have a UX Component that I designed in 2016 and did some minor revisions in 2017. The customer used it hundreds of times, over the past 2+ years, without any incident. The customer is a "seasonal" business and had been using the component, without issue, for the past 3 weeks.
Two days ago, he started getting an "Oops! Something Went Wrong!" error message on the map (see attached image) that makes it impossible to use the component:
I've been trying to figure out what could have gone wrong for the past two days. The component does NOT work in my development version either. It's been frustrating! So, I decided to start with a new, blank, UX and rebuild the component. I started by adding a plain "map" control (using all of the defaults). When I clicked "Live Preview," the map displayed correctly. So I saved the component. When I tried to display it again, I got the same error (as the attached file) and the error displays even if I close and reopen the component. Obviously, I can rebuild the component. If a simple map control won't display in Live Preview, there's no point in going further.
Two things to note:
I don't even know where to go or what to do. I'm stumped and would really appreciate any thoughts or suggestions. I'm thinking that is has something to do with the IIS Server and the Development Server that's part of my Developer Version, but I have no other issues and I've been creating/editing other components, every day, without issue.
I hope someone can help.
Phil
and the component and functions stopped working (the rest of the application works, without issue). Here's the error message (but you'll want to read beyond it):
I have a UX Component that I designed in 2016 and did some minor revisions in 2017. The customer used it hundreds of times, over the past 2+ years, without any incident. The customer is a "seasonal" business and had been using the component, without issue, for the past 3 weeks.
Two days ago, he started getting an "Oops! Something Went Wrong!" error message on the map (see attached image) that makes it impossible to use the component:
I've been trying to figure out what could have gone wrong for the past two days. The component does NOT work in my development version either. It's been frustrating! So, I decided to start with a new, blank, UX and rebuild the component. I started by adding a plain "map" control (using all of the defaults). When I clicked "Live Preview," the map displayed correctly. So I saved the component. When I tried to display it again, I got the same error (as the attached file) and the error displays even if I close and reopen the component. Obviously, I can rebuild the component. If a simple map control won't display in Live Preview, there's no point in going further.
Two things to note:
- Before I saved the component, the Live Preview did display the map. As soon as the component is saved, the map does not display in Live Preview.
- The map DOES display properly in "Working Preview"... BUT the original component (that has all of the controls and code) DOES NOT work properly in Working Preview
I don't even know where to go or what to do. I'm stumped and would really appreciate any thoughts or suggestions. I'm thinking that is has something to do with the IIS Server and the Development Server that's part of my Developer Version, but I have no other issues and I've been creating/editing other components, every day, without issue.
I hope someone can help.
Phil
and the component and functions stopped working (the rest of the application works, without issue). Here's the error message (but you'll want to read beyond it):
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