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Problems with the Video Component on a SSL site

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  • Problems with the Video Component on a SSL site

    Hi All,
    We have an Alpha Anyware App hosted with Zebra Host and it is running SSL. In it we have a list control that lists help videos that are hosted on YouTube
    The problem is it all works like a dream on our test server.... that is not SSL
    On the Live site(SSL enabled) IE pops up a message saying "Only secure content is enables and asks the user if they want to enable if they say yes then it is OK... for that session anyway
    Chrome basically just doesn't display the video, full stop.
    I am picking the problem is we are on a HTTPS site and basically calling YouTube which is http so going from a secure site to an insecure site ... also domain jumping I guess
    We have tried specifying the YouTupe links in the table to be and if you do that directly into a browser then it is fine but it seems even though we pass that into the video component the resulting video it calls is so the component is stripping the s.
    Has anyone else tried to do a setup anything like ours?
    Any help or ideas would be greatly appreciated.

    Thanks in advance

    Last edited by kiwibruce; 08-13-2013, 08:22 AM. Reason: typos

  • #2
    Re: Problems with the Video Component on a SSL site

    Just a thought: I think I recall seeing somewhere that you can temporarily turn off SSL. If true, you could do that for the one page that the component is on ...
    Gary S. Traub, Ph.D.


    • #3
      Re: Problems with the Video Component on a SSL site

      You could ask Bob Moore as he wrote the video component. It looks indeed as if the s gets stripped of; if you create a sample video component & add en "s" to the default video url then preview it , then rightclick on the video to copy the video url you see indeed that is is back to http. Could be something easy to update for Bob; don't know for sure though.

      Tell me and I'll forget; show me and I may remember; involve me and I'll understand


      • #4
        Re: Problems with the Video Component on a SSL site

        I just happened to be in the map component and that has a "use SSl property" so maybe you could send a suggestion/feature request to Alpha to implement it on the videoplayer.


        Tell me and I'll forget; show me and I may remember; involve me and I'll understand


        • #5
          Re: Problems with the Video Component on a SSL site

          Thanks Frank,

          I will pass this onto Alpha and see what they say, You are right the video component is missing SSL compatibility.



          • #6
            Re: Problems with the Video Component on a SSL site

            Thanks Frank I have posted a Bug report and included you helpful screen shot of the "Use SSL" from Google maps.
            Seems like an simple oversight, will see what happens.

            Last edited by kiwibruce; 08-14-2013, 07:24 AM. Reason: typo


            • #7
              Re: Problems with the Video Component on a SSL site

              The problem is a bug in the YouTube oEmbed API (which we utilize) that always returns "http://..." in the JSON results.

              I've added a new property to the video component which filters the YouTube oEmbed results and always adds a "https://" prefix if the Use SSL property is checked within the video component properties.

              Thanks for the bug report on this.
              Bob Moore


              • #8
                Re: Problems with the Video Component on a SSL site

                Just to let everyone know, this has been addressed in Build 1617-4170
                There is now an "Use SSL" flag
                We have tested this out our SSL site and works a treat now.

                Thanks Bob!


                • #9
                  Re: Problems with the Video Component on a SSL site

                  Re: Video Player Component on non-SSL hosted site (opposite to above)

                  Hi Just new to Alpha and looking at a issue on Videos. I have hosting site Alpha on http (not https) and using Alpha Video Player Component. When I use Vimeo the video/Id it works fine but when I use Youtube it seems by default that Alpha takes me to https youtube and I get console protocol errors below.

                  Also cant see any more where Video Component has a Use SSL as above posts indicate.

                  Just wandering how vimeo worked off my http site and youtube does not. Don't know if both are passing out "//" without the https so that the video services can match the source request site to its video?

                  Protocol Console Errors:
                  VM1294:1 Uncaught SecurityError: Blocked a frame with origin "" from accessing a frame with origin "http://myalphasite". The frame requesting access has a protocol of "https", the frame being accessed has a protocol of "http". Protocols must match.

                  Is there something I am missing - All the videos seem to be live preview and the Alpha Video component download gets same console errors but browsers continue to force display in test but not on live production site and especially not in PhoneGap app (at least for me that is).

                  Would appreciate any suggestions or confirmations that Video Component (on a http site) does work to show Youtube videos (as http) ?

                  P.S I am using 11th 2016 Preview Build but I believe this is probably related to major build releases.



                  • #10
                    Re: Problems with the Video Component on a SSL site

                    I'm having SSL problems with the video player control because the browser would not allow mixed protocols. In this case https domain mixed with http video links.