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Problems applying patches

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  • Problems applying patches

    I have installed the updates, a5v12_full_patch.exe and a5v12_AppServer_patch.exe. But I still show that I have build 1749_4210.

    Also, I can't verify that the Application Server has been updated. No systray icon, not running as a service, and no start menu item from which to launch it.

    Anyone else having these problems?

  • #2
    Re: Mandatory update - download servers are way too slow!!

    No problems the process running? Is the server folder under Program files ??
    Bill Griffin
    Parkell, Inc


    • #3
      Re: Mandatory update - download servers are way too slow!!

      The only process showing in task manager is alpha5.exe*32. I am just running the App Server on the local machine, and it is working. I have a webroot folder. I'm not sure what folder or file I should be looking for.


      • #4
        Re: Mandatory update - download servers are way too slow!!

        alpha5.exe is the process for the development system
        A5ApplicationServer.exe is the application server.

        In your C:\Program Files or c:\Program Files (x86) folder you should see a folder called A5V12 for the development system and A5V12ApplicationServer folder on the system where you have installed the app server.

        if alpha5.exe process is running and you don't have the development system open, that is why the patch did not take. Exit A5 and make sure the process is not running before running the patch.
        Bill Griffin
        Parkell, Inc


        • #5
          Re: Mandatory update - download servers are way too slow!!

          Bill, thanks for your help. Here is where I am at so far......

          Yesterday I downloaded both patches, closed A5 and ran both patches. Both appeared to run just fine and gave completion messages. Neither patch asked for a reboot, but I did reboot at that time anyway. At this point A5 still showed build 1749_4210.

          A few minutes ago I downloaded both patches again, and closed A5. I ran a5v12_full_patch.exe, and this time it asked for a reboot. I rebooted and now A5 shows the new version, build 1755_4215!

          Then I ran a5v12_AppServer_patch.exe. It appeared to run ok and gave a completion message.

          I found A5ApplicationServer.exe in my c:\Program Files\A5V12. When I try to run it I get an error: The program can't start because SPELL32.DLL is missing.... Try reinstalling...

          So it appears i am missing a .dll file. I will see if I can download it somewhere.

          I assume the Application Server is running since my application runs on my development machine. But it seems strange to me.


          • #6
            Re: Problems applying patches

            The application server and development system should not be in the same program files folder. If you have the application server installed, you should be able to uninstall it. I would uninstall the app server and reinstall using the full download. Do you want the development and appserver on the same system?
            Bill Griffin
            Parkell, Inc


            • #7
              Re: Problems applying patches

              Right now I am in development only, running A5 on one machine, and publishing to the local web root on the same machine. The application server and development system are not in the same folder. I have not had any problem with it so far, but I am still new with A5. Should I have it set up differently?


              • #8
                Re: Problems applying patches

                I thought you said your a5applicationserver.exe was in the a5v12 folder?

                Normally you would want the appserver installed on a system, other than your own desktop system ( A host or a server dedicated to the appserver).

                There is an application server built into the development system for testing purposes. This does not need patches applied to it, since it is part of the development system. The app server has a separate license and activation. This is where you would publish your app form others to use.
                Bill Griffin
                Parkell, Inc


                • #9
                  Re: Problems applying patches

                  Well that explains why the application still runs on my development machine. I do have A5ApplicationServer.exe in my c:\Program Files\A5V12, but I am not running it. I won't worry about it until I need to host the application.

                  Thanks again for your help.


                  • #10
                    Re: Problems applying patches

                    Remember, No more app server patches till you actually deply the appserver :)
                    Bill Griffin
                    Parkell, Inc


                    • #11
                      Re: Problems applying patches

                      Yesterday I did the mandatory 1755_4215 update and after it completing one of my major components stopped reading the session variable I setup. Also I started getting a java script error. After hours of searching I located 5 controls that seemed to cause the error and rebuilt them. Everything seems to be working now but I was wondering if anyone else experienced any issues like I had?


                      • #12
                        Re: Problems applying patches

                        Personally I did not, but see this:

                        Bill Griffin
                        Parkell, Inc