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Currency Symbol problems in emails

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  • Currency Symbol problems in emails

    Hi,

    I have tried everything to get the pound symbol to appear in an email I am designing. I have used UTF-8 charset and &pound; I have also used the format option in the merge field of <<Payable|$(|10|2>>. Neither of these options work, any help or advice gratefully received.

    Thanks

    Judith
    Last edited by Judith; 01-13-2020, 10:46 AM.

  • #2
    Re: Currency Symbol problems in emails

    Judith, try charset of iso-8859-1 instead of UTF8

    Comment


    • #3
      Re: Currency Symbol problems in emails

      Hi,

      Thank you, I tried that but it hasn't made any difference. It's still leaving Alpha with a GBP symbol but arriving in my inbox (outlook) with a question mark
      Last edited by Judith; 01-14-2020, 06:04 AM.

      Comment


      • #4
        Re: Currency Symbol problems in emails

        Open the received msg and check that Outlook is set to 'Western European'Capture.JPG

        Comment


        • #5
          Re: Currency Symbol problems in emails

          Try chr(156)
          Last edited by Ted Giles; 01-15-2020, 02:37 PM.
          Ted Giles
          Example Consulting - UK
          .

          sigpichttp://ec12.example-software.com//
          See our site for Alpha Support, Conversion and Upgrade.

          Comment


          • #6
            Re: Currency Symbol problems in emails

            Hi

            Thanks everyone, but having no luck with the GBP symbol displaying in the email when it lands in my inbox. Displays fine in the Alpha email message window.

            Comment


            • #7
              Re: Currency Symbol problems in emails

              Which email client are you using?
              Is it the Alpha one?
              Ted Giles
              Example Consulting - UK
              .

              sigpichttp://ec12.example-software.com//
              See our site for Alpha Support, Conversion and Upgrade.

              Comment


              • #8
                Re: Currency Symbol problems in emails

                Hi Ted,

                Yes it is Alpha Five built in e-mail client

                Comment


                • #9
                  Re: Currency Symbol problems in emails

                  OK, please send me an email from your app to;
                  nscsc@btinternet.com
                  with a string of Pound Signs. Just the signs, with no sensitive data.
                  Ted Giles
                  Example Consulting - UK
                  .

                  sigpichttp://ec12.example-software.com//
                  See our site for Alpha Support, Conversion and Upgrade.

                  Comment


                  • #10
                    Re: Currency Symbol problems in emails

                    Thanks Ted, I've sent you an email.

                    Comment


                    • #11
                      Re: Currency Symbol problems in emails

                      There is a new function in AA which is supposed to make printing symbols easy.
                      PrintCurrency ()
                      Ted Giles
                      Example Consulting - UK
                      .

                      sigpichttp://ec12.example-software.com//
                      See our site for Alpha Support, Conversion and Upgrade.

                      Comment


                      • #12
                        Re: Currency Symbol problems in emails

                        Thanks for all your help Ted, I will test this on our emails and let you know how I get on .

                        Comment


                        • #13
                          Re: Currency Symbol problems in emails

                          Hi Ted,

                          Thank you Ted, I have tried all sorts of different ways of trying to get the email to arrive at my inbox with a GBP symbol without success. It ended up being easier to reword the email and not have the GBP symbol.

                          Comment


                          • #14
                            Re: Currency Symbol problems in emails

                            Well that's a bummer.
                            I know that this Forum hates the pound symbol, didn't know it affected the new email client as well.
                            I only go as far as a very old V12, so I cannot really come up with any other suggestions.

                            Having said that, have a look at this post, https://forum.alphasoftware.com/show...numeric-format
                            Ted Giles
                            Example Consulting - UK
                            .

                            sigpichttp://ec12.example-software.com//
                            See our site for Alpha Support, Conversion and Upgrade.

                            Comment

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