Alpha Software Mobile Development Tools:   Alpha Anywhere    |   Alpha TransForm subscribe to our YouTube Channel  Follow Us on LinkedIn  Follow Us on Twitter  Follow Us on Facebook

Announcement

Collapse

The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
  • Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
  • Sexist, racist, homophobic, transphobic, ableist, or otherwise discriminatory jokes and language.
  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
See more
See less

3523 .... lots of issues

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • #16
    Re: 3523 .... lots of issues

    All good discussion on development isolation, but the main reason for the thread was to let everyone know 3523 was not a stable release and to hopefully put a red flag out to Alpha that the need to re-visit this idea of using the user community as beta testers when they put out an update. I DO NOT agree with others here that I have to walk on egg shells and setup this test environment to test out Alphas updates .... obviously, I have a development environment that gets hit with the update first and never goes out to the end-user if there are major burps.

    I always backup my enviroment before an update ..... I always throw the update on my development environment first and do preliminary testing .... and I always check with the users during initial implementation into production to make sure no red flags that would necessitate a back out.

    But .... with all that said, from my experience, the bugs that are in the updates .... if so easy for me to find, why did Alpha not find them during their testing????

    Also ..... I have seen no communication from Alpha about the issues and a time frame for a more stable update.

    oh well .... back to coding work-arounds ... :)

    Glenn

    Comment


    • #17
      Re: 3523 .... lots of issues

      Originally posted by omagarc View Post
      I don't even know what a stable version of v10 is and if anyone has had any stability with a desktop environment I'd sure like to know which one it is.
      I must say that I am not an actual user of version 10, BUT I read this threads to get idea where Alpha 10 desktop is now.

      There is not much new features in version 10 compared version 9, so you may think everything should be okey, so I am sad to read this posts. I would like to get the new debugger, but I don't know now.

      What is the reason there are still issues in Desktop side. I can't see any reason why. Does the development of Web side cause troubles in Desktop side? Is it time for two different products?

      Ken

      Comment


      • #18
        Re: 3523 .... lots of issues

        sorry twice....deleted

        Comment


        • #19
          Re: 3523 .... lots of issues

          3506 sql query genie is also broken.

          this won't run as a filter to the same table.

          SELECT DISTINCT [Chart Number] AS Chart_Number
          FROM MWCAS
          ORDER BY [Chart Number] DESC, [Date Created] DESC

          as soon as I use the query builder to create the filter and come back to the original query, the where clause disappears. pasting it on the sql window doesn't work either.
          Creating Healthcare Work-Flow Solutions Since 2005

          Comment


          • #20
            Re: 3523 .... lots of issues

            Originally posted by kkfin View Post
            I must say that I am not an actual user of version 10, BUT I read this threads to get idea where Alpha 10 desktop is now.
            Same here.

            I got a call from Alpha software offering me V10 at upgrade price less an additional discount. My answer was
            1) I will not buy the current V10, not even for 1$
            2) If you release a stable bug free V9 or V10, I'll buy it on the spot at full regular price (don't mind paying even more); 1 copy for me + 1 copy for a client of mine without hesitation.

            Comment


            • #21
              Re: 3523 .... lots of issues

              If you release a stable bug free V9 or V10
              Hi Gaby,

              I guess you better quantify stable free. Your never going to get a bug free version of Alpha5. It just isn't going to happen. As far as stability goes I have found it far more stable to date than V9 (although I'm not using the latest patch). That doesn't mean bug free but at least I'm not getting those unhandled exception errors that were popping out of V9 all the time.

              I feel your anguish over this and have emailed Richard and Selwyn on a number of occasions regarding this sort of issue. I think they know V9 was left out in the cold but in their minds its to late to do anything about that now and its all about V10.

              If your just using the desktop stuff and not having insurmountable problems with V9 I would stick with it. For me there were no new additions to the V10 desktop side of things that were a must have and only upgraded because V9 wasn't working for me.

              Geoff

              Comment


              • #22
                Re: 3523 .... lots of issues

                Spent three days reviewing my scripts on a system that worked fine prior to 3523. Wish I had checked here first. My problem is when I post transactions to a master account record, sometimes my master account record is duplicated or in some cases the master account record is actually deleted. What a mess I have now. Hope a new patch will come out that corrects the issues that people have been having.

                Comment


                • #23
                  Re: 3523 .... lots of issues

                  I think the point here is that when an update is released...users should not have to back up there databases...or test the patch before using it!!!! this is what we pay Alpha Software to do!!!! there is no excuse for software to be released to users with such devastating flaws!

                  No to mention...even if I were to waste my time testing a patch when it is released to approve it's stability before installing it on my clients system, there is nothing stopping my clients from downloading and installing a patch on their own...in fact Alpha alerts users that a new patch has been released through the start up screen in Alpha! I had several users who installed the updates without consulting me before doing so and made it extremely time consuming and difficult for me to isolate the numerous problems they encountered...not to mention the amounts of corrupt data the patch inflicted upon my users!

                  Frankly, to tell someone not to install a patch before it is tested by the user is unrealistic and absurd! That is not the way it works! Users should never have to test an update that is pushed on to it's users! Ever!
                  Lee Goldberg
                  Software Development and Sales
                  Shore Consultants Ltd.
                  [email protected]
                  www.shorecon.com

                  Comment


                  • #24
                    Re: 3523 .... lots of issues

                    On top of that...there is no excuse for releasing an update that damages a users data! Unexplained records being deleted/duplicated/written over. That is the hardest issue to correct and in some cases can only be corrected by recovering from a backup and re-entering the data! And trying to explain that to a client is even more difficult and frankly...embarressing.
                    Lee Goldberg
                    Software Development and Sales
                    Shore Consultants Ltd.
                    [email protected]
                    www.shorecon.com

                    Comment


                    • #25
                      Re: 3523 .... lots of issues

                      Lee,
                      in fact Alpha alerts users that a new patch has been released through the start up screen
                      If your users are seeing this screen, then updates should be the least of your worries!! It tells me that they must have the full development version and that they could mess up much more than any update ever could!!! My runtimes do not show this screen--and even if they did so somehow by default I would simply have my own instead.

                      Just a thought.

                      Curious about your premise though.....if I were to use what you just stated literally, then I should not be concerned about say an update that QuickBooks puts out....but then what about their recent R9 (I believe) update? It made their software basically unusable for untold users....and there have been MANY glitches they have introduced into their software with updates---and many which they specifically stated will NOT be fixed......I could give more examples as well.

                      But you must know this and I must just be not thinking clearly. Alpha must be the ONLY software that has ever done this to their userbase.....

                      Yeah, being quite facetious about this--considering the time, that is the best I can do!! :-)

                      I do agree with some of what you are concerned about, and recent statements by Alpha imply they do also about certain things you have stated---have you read them??????? They are recent threads/posts--within say the last few days....one by Martin Heller the most recent I believe.....
                      Mike
                      __________________________________________
                      It is only when we forget all our learning that we begin to know.
                      It's not what you look at that matters, it's what you see.
                      Henry David Thoreau
                      __________________________________________



                      Comment


                      • #26
                        Re: 3523 .... lots of issues

                        I do have developers copy installed on one stations in all of my clients networks as well as run-time versions. The reason being When presenting alpha to potential clients as the database software I provide as a solution for their custom database needs, I also insist that Alpha is a user friendly, easy to use development package, that my clients ( the ones I feel are educated enough in databases and minimal programming skills) can use on their own to make small changes to the database, such as moving objects on a form, conditional formating, editing labels and headings and basic entry level routines that they can easily perform without having to call myself and pay for 15-30 minutes of my time to change the font size and move two fields on a report. I have one client who wrote an entire database for his company in A4 but hired myself to convert to A5. Another who has formal training in Access. And a few other that I have trained in alpha over several months. I feel that they have reasonable education to get into alpha and do some minor things. I work very closely with my clients so they understand as much as possible about how their database is designed and how it works and document my work down to the littlest detail.. Also the developer copy comes in handy when there is something that needs to be done immediately to a database and I am driving 2-3 hours in the car to another client. I can instruct my clients on how to make changes or troubleshoot problems over the phone and then check and document their changes at a later time. So it is not completely unrealistic to have the developers copy installed on a clients system. In fact I have found it to be a very good selling point for my services as well as alpha.

                        Also, I spent an entire week at a very informative alpha training session in Boston two weeks ago. When the training began there we the several occasions where the class encountered minor issues or different results than the instructor or the person next to them when completing the lessons for the training. The instructor informed us numerous times that everyone was not getting the same results because everyone was on a different version and that we should all upgrade to the newest version. At no point was it mentioned that updating the software may effect your other programs and that you should uninstall the update when training ends or to be sure to test the update with the all the programs you are currently working on to ensure there are no bugs. About 50% of the trainees where beginners to alpha and had either started to build an application for their business or not yet developed an application. I would think this would be something that should've been mentioned.

                        I understand that my previous post was probably a little stronger than it needed to be, however, it is 4 am in the morning, and I have spent every night over the past two weeks working til the wee hours of the morning to fix the problems this has caused, and I am obviously frustrated on top of extremely exhausted. So I apologize to you Mike and anyone else if I came off as a little short tempered and rude. I do understand that Selwyn and other programmers at alpha are human just like everyone else and mistakes are bound to happen. Just something so significant at this disappoints me and takes away a little bit of the confidence I had in the software and the company behind it. Don't get me wrong...I LOVE ALPHA and the Alpha Community, you guys are great, and I appreciate all the time you put into helping others! I think it is a revolutionary product and still in it's infancy despite decades in the making. I look forward to an exciting future with the software and hope that mistakes like this are taken very seriously as to repeat again in the future. This has been detrimental to my lively hood(meaning my paycheck! haha) over the past 2 weeks.
                        Lee Goldberg
                        Software Development and Sales
                        Shore Consultants Ltd.
                        [email protected]
                        www.shorecon.com

                        Comment


                        • #27
                          Re: 3523 .... lots of issues

                          Also, I have yet to hear of an update from a major software company that did irreversible damage to a users underlying data.
                          Lee Goldberg
                          Software Development and Sales
                          Shore Consultants Ltd.
                          [email protected]
                          www.shorecon.com

                          Comment


                          • #28
                            Re: 3523 .... lots of issues

                            ...users should not have to back up there databases...or test the patch before using it!!!! this is what we pay Alpha Software to do!!!!

                            Don't disagree. But it is what it is. I don't believe Alpha tests patches before they are released. Certainly not extensively. They expect us to do it and report back any bugs. That may be less than ideal, but that's the way it is.

                            there is no excuse for software to be released to users with such devastating flaws!

                            Don't know about the "devastating flaws". But just yesterday an IADN developer fixed a user's problem that the user was bitterly blaming Alpha for. It was bad coding on the user's end, not Alphas. Not saying that is the case with you because I don't know your situation.

                            I had several users who installed the updates without consulting me before doing so and made it extremely time consuming and difficult for me to isolate the numerous problems they encountered...

                            As Mike said, you gotta problem there. If you allow your users to do that (I read your other post), who do you blame? Alpha? Your clients? Yourself? - Just asking. ;)

                            not to mention the amounts of corrupt data the patch inflicted upon my users!

                            Again, no offense, there have been many instances of inappropriate programming techniques by end-users that have caused data corruption. Don't know about your particular case.

                            Frankly, to tell someone not to install a patch before it is tested by the user is unrealistic and absurd! That is not the way it works!

                            But that's the way it is, and has been, as long as I can remember in Alpha-world.

                            Users should never have to test an update that is pushed on to it's users! Ever!

                            "Should" is one of those funny words. There's the ideal, and there's the real. The reality is you're gonna have to test it or live w. the consequences. I'm not being critical of you. You're not the first person that has expressed such views. It's just that reality bites. :(
                            Peter
                            AlphaBase Solutions, LLC

                            [email protected]
                            https://www.alphabasesolutions.com


                            Comment


                            • #29
                              Re: 3523 .... lots of issues

                              All good comments .... peter is right .... lee is right. Question I would ask peter though .... If an end user of an application you wrote pointed out the possibility that your app was causing data corruption, what would you do? Say to them "Prove it!!" ... lol I may be wrong, and I apologize if I have not picked up on it, but I have not seen any communication from Alpha dealing with this issue whether on this forum or in the current release notes.

                              Glenn

                              Comment


                              • #30
                                Re: 3523 .... lots of issues

                                Question I would ask peter though .... If an end user of an application you wrote pointed out the possibility that your app was causing data corruption, what would you do? Say to them "Prove it!!"

                                Not sure I follow your logic. I guess the developer has to ascertain if it is the user's fault. Alpha's fault or the developer's fault. I'm not saying that Alpha may not be at fault, it's possible, it's just that I have seen a lot of cases where developer caused the problem. Alpha has plenty of bugs in general, but data corruption is very rare in my experience.
                                Peter
                                AlphaBase Solutions, LLC

                                [email protected]
                                https://www.alphabasesolutions.com


                                Comment

                                Working...
                                X