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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Still Having Netmailer problems.

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    #16
    RE: Still Having Netmailer problems.

    I know for a fact that Comcast limits the number of transactions per minute. Bill Warner had this trouble. Just for kicks, try putting in a longer delay (15-30 seconds) and see what happens. This might help troubleshoot.

    Is it *always* the 10th message? What is the 10th or 11th email address? Does it look funky? Netmailer filters out malformed email addresses automatically, but it is possible that something bad is slipping through.

    The log file I am referring to is at the bottom of the first tab. It doesn't record the whole SMTP conversation, but it does record any SMTP errors that occurred.
    Aaron Brown
    Alpha Software Development Team

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      #17
      RE: Still Having Netmailer problems.

      No, its not always the 10th (or any fixed number). The first time is sent 10 emails. If I ran it again (or chose the "complete partial job" option the counter would rapidly scroll thru (e.g. 11 of 100, 12 of 100) even if I had a 10 sec delay on the batch. Eventually (after closing down A5 and restarting many times) it send another 6. After rebooting my computer it send another 3 and then I gave up.

      The log shows nothing except for a sucess row for those emails that were sent. No SMTP errors.

      I really don't think it an SMTP problem. With a 5 sec delay you'd think NetMailer would take at least 5 seconds per email, longer if there were problems. The progress counter scrolls so fast you can't read it. So Netmailer is not even in the part of the code loop where it "sleeps". My guess is something is conflicting with A5 somewhere.

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        #18
        RE: Still Having Netmailer problems.

        What build of A5 do you have?
        Aaron Brown
        Alpha Software Development Team

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          #19
          RE: Still Having Netmailer problems.

          Build 1498 (Add ins build 1051). I just downloaded and installed it the other day.

          Comment


            #20
            RE: Still Having Netmailer problems.

            Do you have antivirus software installed that checks outgoing email?
            Aaron Brown
            Alpha Software Development Team

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              #21
              RE: Still Having Netmailer problems.

              I believe I have all email checking disabled -- I don't see an option specifically for outbound (I normally read and send email thru the web)

              Today it sent the 1st 9 msgs, then 8, then 3 and the last 1 took two attempts. This is with a 10 sec delay. No errors in the log. That actually completes my list, so I'll try again next month.

              Thank you all for your help.

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                #22
                RE: Still Having Netmailer problems.

                Hi Fred:

                I'm really new to both alpha and I haven't even tried the mailer program, but I did recently install a firewall [zonealarm] that has a parameter as to how many "mass" mailings to allow before it starts to block, on the assumption that its a worm/trojan at work. I didn't see anyone suggest this as an option to look at.

                Peter

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                  #23
                  RE: Still Having Netmailer problems.

                  Oh... I do have some firewall software loaded -- I'll disable and try a test. Thanks.

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