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Can not create PDF

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  • Can not create PDF

    In both version 10.5 and V11 system hangs when trying to create pdf.errorv11.png

  • #2
    Re: Can not create PDF

    A common mistake is to try to "print to" the A5 pdf driver. No can do. Instead, preview the report then "Save As" pdf. Check the user's guide for details.

    Comment


    • #3
      Re: Can not create PDF

      That is what I am doing.
      However I did find on the Wiki an article that states that the Amuni Pdf writer was updated and it is possible Im using an older version. So I am uninstalling v10 and V11 uninstalling the pdf printer and doing a full re install. Will see if that fixes it.

      Comment


      • #4
        Re: Can not create PDF

        Some other details are also generally helpful in diagnosing the issue.

        Windows version?
        32 or 64 bit
        Alpha Developer or Runtime
        There can be only one.

        Comment


        • #5
          Re: Can not create PDF

          win 7 64bit (sorry)

          Comment


          • #6
            Re: Can not create PDF

            I uninstalled both v10 and V11 removed the amuni pdf drivers from the control panel. Rebooted reinstalled only V11 and still does not work. It does create a 0 byte file with a pdf extension though.

            Comment


            • #7
              Re: Can not create PDF

              I installed v11 on a win xp laptop. On that the pdf writer works. Still can't get it to work on my desktop.

              Comment


              • #8
                Re: Can not create PDF

                Ok where are you trying to save the pdf? I hear win7 doesn't like to do that in the c:\ directory.
                There can be only one.

                Comment


                • #9
                  Re: Can not create PDF

                  Writing it to the w: drive

                  Comment


                  • #10
                    Re: Can not create PDF

                    I downloaded a free pdf converter (pdf995) and had no problem printing to it.
                    I than tried to print directly to the amyuni printer driver and got the followingerror_printer.png error message:

                    Comment


                    • #11
                      Re: Can not create PDF

                      I than tried to print directly to the amyuni printer driver and got the following error message:
                      As you should. The Amyuni driver is not licensed or activated for printing. It is licensed by Alpha for internal use in generating the .pdf, .rtf, etc saveas output.

                      Something on your Win7 machine is preventing the driver from installing or installing correctly.
                      There can be only one.

                      Comment


                      • #12
                        Re: Can not create PDF

                        Is the A5 printer the default printer? If so add another default printer. As Stan said, you cannot print to the A5 printer that is installed.
                        Bill Griffin
                        Parkell, Inc

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                        • #13
                          Re: Can not create PDF

                          No it is not the default Printer. Will install v11 on another Win 7 machine and see If the problem persists. error_devices.png

                          Comment


                          • #14
                            Re: Can not create PDF

                            I than tried to print directly to the amyuni printer driver
                            See post #2, in this thread.

                            Comment


                            • #15
                              Re: Can not create PDF

                              HI Tom,
                              I have tried both ways. Was emailing Selwyn back and forth yesterday we tried a number of things, nothing worked. I have contacted Amyuni support and see if they respond with any ideas. I did install V11 on another Win7 machine and it worked without any problems.

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